Red light and the beep… but no op-up?
Dec 16, 2014, 3:18 am
#1
Original Poster
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Red light and the beep… but no op-up?
Recently I've been passing through the gate and then I get the red light and the beep. Then I see the agent tapping something on the computer, and rip my board pass along the perforated section.
Expecting a new boarding pass with an upgrade, they give me back my original boarding pass (but they keep half of it).
Anyone know what's up with that?
Expecting a new boarding pass with an upgrade, they give me back my original boarding pass (but they keep half of it).
Anyone know what's up with that?
Dec 16, 2014, 3:33 am
#2
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)
Probably some sort of check?
Probably some sort of check?
Dec 16, 2014, 4:21 am
#3
Join Date: May 2009
Posts: 6,978
Had that happened to me a couple of times. Once in LAX they were testing a "new system", red light up, agent called supervisor over, supervisor typed something into computer, and actually apologized: "sorry, no op-up, just a false alarm with the new system"
Second time in HKG, they rearranged my seat to the other side of the plane, still aisle, apparently a couple wanted to sit together.
Second time in HKG, they rearranged my seat to the other side of the plane, still aisle, apparently a couple wanted to sit together.
Dec 16, 2014, 6:12 am
#4
Join Date: Sep 2010
Posts: 24
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 8_1_2 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B440 Safari/600.1.4)
That always happens when I OLCI. Maybe they need to check my travel document as I skipped that at the check-in counter.
That always happens when I OLCI. Maybe they need to check my travel document as I skipped that at the check-in counter.
Dec 16, 2014, 10:20 am
#7
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Actually red light simply means there's something the gate needs to do, change boarding pass (whether due to op-up or whatever) is just one of the reason you don't get a green light...
Dec 16, 2014, 1:16 pm
#8
Join Date: Sep 2007
Location: HKG/YVR/NYC
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Ya Duplicate boarding pass or something simple as scanning the same bp twice.
The second time would cause the red beep
The second time would cause the red beep
Dec 16, 2014, 8:03 pm
#11
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Basically red beep means that there is a message that the gate agent must action before letting you in, or that there is a message that they must convey to you before letting you in.
Could be anything, op-up is only one of the possible reasons.
Could be anything, op-up is only one of the possible reasons.
Dec 16, 2014, 8:26 pm
#12
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Dec 17, 2014, 1:01 am
#13
Join Date: May 2009
Posts: 6,978
But yes, had I been with my family and got separated then I would of threw a fuss.
Dec 17, 2014, 2:27 am
#14
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
That's very nice of them... At least they tell you before boarding... Most of the time I won't know my request failed until someone stood next to me and starring at the seat next to me...
Dec 17, 2014, 3:17 am
#15
Join Date: Aug 2011
Posts: 904
Red light definitely can be anything. One time I snatched BN1 on CX884, the red light came up. I also thought it was an opup especially since I had BN1, turns out that it was an extra security screening inside the jet bridge on top of the US-bound secondary check already conducted prior to boarding.