Locating fare code/bucket
Sep 10, 2009 | 12:40 pm
#1
Original Poster
Join Date: May 2008
Programs: BA, AA, BMI, Marriott
Posts: 157
Locating fare code/bucket
I picked up a super cheap expedia CX ticket LHR - HKG - BKK - LHR. I'm trying to find the fare code and rules. I can't find it anywhere on Expedia, its not on my e-ticket. I contacted expedia to ask for the fare basis and they sent me the PNR and are insisting thats it.
Any ideas how to find out the fare code?
On a side note my plans have already changed as CX seem to have cancelled the CX253.
Any ideas how to find out the fare code?
On a side note my plans have already changed as CX seem to have cancelled the CX253.
Sep 10, 2009 | 2:06 pm
#3
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Also, it is very difficult to figure out the rule and even the booking class from the fare code.
Sep 10, 2009 | 4:15 pm
#4
Original Poster
Join Date: May 2008
Programs: BA, AA, BMI, Marriott
Posts: 157
Theres no calculation on the e-ticket just a legal notice. I know what you mean and my tickets normally have this on but not this one. Its an "Expedia sepecial fare" is that makes any difference.
Also neither my e-ticket number, Expedia PNR or Cathay PNR will load up my flight on cathay.com.
Also neither my e-ticket number, Expedia PNR or Cathay PNR will load up my flight on cathay.com.
Sep 10, 2009 | 5:47 pm
#5
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,141
You can always call CX and ask them what your booking code is.
At the airport, you can always ask CX for a print-out of your e-ticket as it is shown on their screen using their antique dot matrix printer!
The problem with e-ticketing and online booking sites is that it allows online providers such as Expedia to provide as little details as possible to the passenger. They assume that by providing all these details that the inexperienced traveller will freak out.
This is one reason why I still use travel agents.
At the airport, you can always ask CX for a print-out of your e-ticket as it is shown on their screen using their antique dot matrix printer!
The problem with e-ticketing and online booking sites is that it allows online providers such as Expedia to provide as little details as possible to the passenger. They assume that by providing all these details that the inexperienced traveller will freak out.
This is one reason why I still use travel agents.
Sep 10, 2009 | 8:09 pm
#6
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
I'd recommend calling CX and asking, as well.
By the way, when I complained to Expedia about this prior to purchasing a ticket, they told me that I would have 24 hours to cancel if I found the fare class was not what I wanted/needed. I told them I thought it would be less work for everybody if they just told me prior to purchase
By the way, when I complained to Expedia about this prior to purchasing a ticket, they told me that I would have 24 hours to cancel if I found the fare class was not what I wanted/needed. I told them I thought it would be less work for everybody if they just told me prior to purchase