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Cancelled flight - advice please

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Old Jun 26, 2009 | 9:46 pm
  #1  
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Cancelled flight - advice please

Cathay has just cancelled the first leg of our RTW trip to commence in Oct. They seem to have pushed us to the next flight which is a day later and now stops in north Australia (as opposed to the original domestic flight). The earlier and later flights don't suit our plans.

Just wondering what our rights are here given we are 3 months away from flying and though we haven't got an immediate connecting flight or booked accommodation yet, we would like to get some recompense.
Neither of us are Cathay FF, however we have flown business on Cathay for work.

I appreciate your help!
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Old Jun 26, 2009 | 10:00 pm
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Which airline ticketed it? The most you'll get is a full refund - are you suggesting you want more than that?
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Old Jun 26, 2009 | 10:05 pm
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Originally Posted by hewittl
Just wondering what our rights are here given we are 3 months away from flying and though we haven't got an immediate connecting flight or booked accommodation yet
You can get your tickets refund or you can try to ask them to put you on another oneworld carrier at around the same time of your original flight if available.

Originally Posted by hewittl
we would like to get some recompense.
Unfortunately, none.

Last edited by kirintea; Jun 27, 2009 at 11:57 pm
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Old Jun 27, 2009 | 4:30 am
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seems to me you are happy this has happened and are hoping CX will contribute to your holiday
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Old Jun 27, 2009 | 1:42 pm
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What is your route?

The best you can get is to leave a day earlier, or have your ticket rerouted by CX to get you to your destination on the same day on another OW carrier.

No compensation due as the 'notice' was given to you way in advance of your original travel date.

Last edited by Guy Betsy; Jun 28, 2009 at 2:37 am
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Old Jun 28, 2009 | 1:23 am
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Originally Posted by hewittl
Just wondering what our rights are here given we are 3 months away from flying and though we haven't got an immediate connecting flight or booked accommodation yet, we would like to get some recompense.
Neither of us are Cathay FF, however we have flown business on Cathay for work.
Welcome to FT....hopefully you understand that while schedule changes are inconvenient, you definitely aren't entitled to anything.
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Old Jun 28, 2009 | 3:22 am
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Thank you

That clears that up. Thanks for your candour.
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Old Jun 28, 2009 | 10:03 am
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Originally Posted by hewittl
That clears that up. Thanks for your candour.
You dont happen to be Lleyton Hewitt, are you?
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