Load in premium cabins
#17
Suspended
Join Date: Dec 2008
Location: NYC - Manhattan
Programs: AA EXP, Hyatt DIA, IC RA
Posts: 340
Bad, it is next to impossible, they simply don't release the HKG-JFK F seat to awards, ever. OK, maybe once in a blue moon. Not sure why they do this since the F cabin on this route is genrally empty or full of op ups.
#18
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
Nope, they do. I once redeemed such award on the new 77A's new F suite not so long ago, JFK-HKG. You need to wait till closer to the departure date. And if you are using AAdvantage miles however, it's possible you need to arrange a trade with someone using Asia Miles in order to get it since CX sometimes reserve their award availability for their own members only.
#19
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Because if it's empty then the cost is minimal (no catering, probably one or two less crew), and if it's full of op-ups then they are getting, in effect, J-class revenue for those seats which they obviously value more highly than miles. CX sells AsiaMiles at about US$0.01, so for them an F reward HKG-JFK RT at 220,000 miles is only US$2,200. There are probably passengers in Economy paying more than that!
#20
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
Because if it's empty then the cost is minimal (no catering, probably one or two less crew), and if it's full of op-ups then they are getting, in effect, J-class revenue for those seats which they obviously value more highly than miles. CX sells AsiaMiles at about US$0.01, so for them an F reward HKG-JFK RT at 220,000 miles is only US$2,200. There are probably passengers in Economy paying more than that!
#21
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Sure you can waitlist, but if the cabin would otherwise be empty my expectation is that CX would simply not clear you off the witlist (unless you are Diamond) - they would rather fly with it empty and save cost than have to staff and cater it for a revenue of, in effect, US$1,100 (one way) on which they would make a loss.
#22
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
Sure you can waitlist, but if the cabin would otherwise be empty my expectation is that CX would simply not clear you off the witlist (unless you are Diamond) - they would rather fly with it empty and save cost than have to staff and cater it for a revenue of, in effect, US$1,100 (one way) on which they would make a loss.
#23
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
True, but you'd need to buy 4 * F tickets and then refund them (US$100,000 out of pocket for a couple of months) and CX actively calls F customers to confirm that they are actually planning to fly. And you might get away with it once, but then you'd be blacklisted.
#24
FlyerTalk Evangelist




Join Date: Nov 2000
Posts: 16,092
and CX actively calls F customers to confirm that they are actually planning to fly.
And you might get away with it once, but then you'd be blacklisted.
#26
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
US$0.01/AsiaMile is pretty much an industry standard - I got the figure personally from a previous head of CPLP at a CX event. US$25,000 is (more or less) CX's standard FRT fare HKG-JFK (+ taxes I think).
#27
Original Poster
Join Date: Nov 2008
Programs: SQ QPP1, HYATT DIA, SPG GOLD, HH GOLD, IHG GOLD
Posts: 656
The load for CX690 (SIN-HKG on the 3-class 333) today:
1/8 in F
10/32 in J (including a veteran TVB actor). The back J cabin was occupied by 2, while in the front cabin, almost everyone had an empty seat next to him/her, except for one couple.
I didn't check the load for Y, but I suspect it was not full either.....
1/8 in F
10/32 in J (including a veteran TVB actor). The back J cabin was occupied by 2, while in the front cabin, almost everyone had an empty seat next to him/her, except for one couple.
I didn't check the load for Y, but I suspect it was not full either.....
#28
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,062
The holiday season allways has very low load in premium cabin. I travelled HKG-JFK; HKG-LHR; HKG-SYD and HKG-CDG in December (My body tells me that it is crazy). Loads were 50% in F for JFK; 100% in F for LHR (actually waitlist); and full to very heavy in J for SYD; 50% in F for CDG. Was quite suprised by the heavy loads.
#30
Original Member

Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
I've had a dozen different airlines call circa 24 hours before flight to reconfirm -- including CX in US. But it was always for a flight that was very full; in retrospect they were trying to predict upgrade space in order to fill the flight 100%. Even AA has called me to reconfirm so this is hardly unique to CX or related to service levels. In HKG I always ask my hotel concierge to reconfirm the flight (it does wonders for hotel service sometimes).



