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Old Jul 12, 2007 | 4:44 am
  #1  
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Revised lounge access in Mumbai

Revised lounge access in Mumbai

We regret to inform you that Cathay Pacific passengers will no longer be able to access BA Terraces Lounge in Mumbai from 1 July 2007.
The beginning of the erosion of OneWorld benefits? How can an airline unilaterally say that OneWorld benefits don't apply to them?
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Old Jul 12, 2007 | 8:33 am
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Well, I look forward to seeing a sign outside the Wing/Pier saying "BAEC not welcomed here".

sxc, where did you see that?
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Old Jul 12, 2007 | 9:15 am
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Shame on BA! They were doing the same thing at the BA Miami Terraces Lounge at Miami; not allowing AA passengers into the lounge.
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Old Jul 12, 2007 | 11:35 am
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Originally Posted by KO2546
Well, I look forward to seeing a sign outside the Wing/Pier saying "BAEC not welcomed here".
^@:-):-:
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Old Jul 12, 2007 | 7:11 pm
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It was on the Marco Polo news section on the website.
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Old Jul 13, 2007 | 1:22 am
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Originally Posted by sxc
It was on the Marco Polo news section on the website.
Oh... if that's the case, maybe it's not BA who is stopping MPO members from using their lounge. It could well be that every time you or I, as a CX MPO member use other oneworld lounges CX pays a fee to the operator/owner of that lounge. Perhaps it's CX who doesn't want its members to use other airline's lounge. I hope the same doesn't happen to BKK and SIN as the BA/QF lounges there are far far far superior than CX's.
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Old Jul 13, 2007 | 2:30 am
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I don't think any of the above reasons apply. I was just in Mumbai and flew out on CX 750 to HKG yesterday the 12th July. The lounge invitation still reads BA Terraces/ Clipper Lounge, but the check-in agent manually crossed out BA Terraces. When I asked, she said it was because BA was renovating. Now I don't exactly know where the BA lounge is, but not far from the gate, there looked to be a lounge area, but it had no sign on it and it looked completely closed. So I doubt it's an erosion of Oneworld benefits or BA being dumb. As for the Terraces lounge in Miami, as per Oneworld agreements, AAdvantage members, even emerald equivalent members, flying solely on North American itineraries, do NOT have access to lounges. That rule does not however apply to members of other oneworld frequent flyer programs. Hope this clears things up.
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Old Jul 13, 2007 | 7:33 am
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If that is the case that access is restricted due to renovations, it would be good if CX gave a bit more explanation instead of a rather terse sounding 1 liner.
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Old Jul 13, 2007 | 7:59 am
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Originally Posted by sxc
If that is the case that access is restricted due to renovations, it would be good if CX gave a bit more explanation instead of a rather terse sounding 1 liner.
BA's lounge upstairs is indeed under renovation, but they've got a much larger, nicer one downstairs that they use now. And this one seems to be used only by BA anyway (it has a BA welcome poster, etc).

I've used it while flying BA in the last couple of months, but when I flew Cathay earlier this month, the agent gave me a pass only for the Clipper lounge, which is far inferior and crowded.

The BA lounge downstairs however, was shut at the time, since the BA flight leaves a couple of hours earlier!

It seems strange that Cathay hasn't negotiated to use this one, esp since the BA flight leaves earlier anyway, so no capacity constraint issues either!
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Old Jul 13, 2007 | 10:22 am
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Originally Posted by neerajnevatia
BA's lounge upstairs is indeed under renovation, but they've got a much larger, nicer one downstairs that they use now. And this one seems to be used only by BA anyway (it has a BA welcome poster, etc).
Really? I flew out of Mumbai on the 12th and didn't remember seeing another BA lounge downstairs. But then again, I stayed in the area from the escalators downstairs and gate 7. If that is the case, is the downstairs BA lounge past gate 7 (somewhere btw gates 1 and 6?). But even if it does have a BA welcome poster, any OW Sapphire and Emerald member should have access to it as long as they fly on an onward OW flight. So I don't really think they could deny access to anyone unless they really have no space inside.
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Old Jul 14, 2007 | 12:44 am
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Originally Posted by G-man82
Really? I flew out of Mumbai on the 12th and didn't remember seeing another BA lounge downstairs. But then again, I stayed in the area from the escalators downstairs and gate 7. If that is the case, is the downstairs BA lounge past gate 7 (somewhere btw gates 1 and 6?). But even if it does have a BA welcome poster, any OW Sapphire and Emerald member should have access to it as long as they fly on an onward OW flight. So I don't really think they could deny access to anyone unless they really have no space inside.
It's kind of between gates 4 and 5... not too far from the Clipper lounge.

But like I said, it was shut at the time that the Cathay flight left. So I'm guessing it's open only at the times that the BA flights leave (198 and 138). In which case there's no question of them 'denying' entry to Cathay passengers to that lounge at least since it is shut anyway...

I'm not 100% sure if it is BA owned and operated though, but I've definitely used it a couple of times in the past couple of months... only BA passengers were there, and there were British newspapers too, suggesting that it is BA operated...
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Old Jul 26, 2007 | 11:41 pm
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BA's website claims that the BOM lounge is a BA-operated lounge, but IIRC from my last visit, it seems to be a private (BA-only) version of the Clipper Lounge next door. So operated by BA but not necessarily kitted out in LHR Terraces format...not sure how much you miss from using the Clipper instead of the BA-only one (capacity constraints aside...)

EB
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Old Jul 27, 2007 | 7:30 am
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Originally Posted by expatboy
BA's website claims that the BOM lounge is a BA-operated lounge, but IIRC from my last visit, it seems to be a private (BA-only) version of the Clipper Lounge next door. So operated by BA but not necessarily kitted out in LHR Terraces format...not sure how much you miss from using the Clipper instead of the BA-only one (capacity constraints aside...)

EB
It seemed like that to me too - I thought it was actually connected to the Clipper Lounge through a door. It does seem more spacious than the Clipper Lounge, although it can get absolutely packed.
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Old Jul 27, 2007 | 11:05 pm
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I think you're right, there is a connecting door - although they keep it tightly shut to keep out non-BA pax
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