Flight postponed.. :(
#1
Original Poster

Join Date: May 2003
Location: Rowland heights, CA USA
Programs: PAL million miler (1.6 M ), AA Platinum ( almost 1 M)
Posts: 434
Flight postponed.. :(
I was on my trip LAX-MNL last August 6, arrived Manila August 8th and everything was superb, I was supposed to come back on August 9 CX 900/CX 882, coz I have a very important meeting to catch up in L.A. by 5 p.m. From Manila today ( August 9, 2005 ) I checked in around 10:30 A.M. for my CX 900 flight which will depart 12:30 P.M. at the counter I was informed the flight will be around 1:00 p.m and I still have time for my connecting flight to CX 882. Then when I was at the lounge, it was announced that the flight is postponed to 2:05 P.M. I asked the lady from the lounge she said it's a mechanical problem they had to change the plane, and she assured me that I will be able to take my flight to LAX on CX 882. upon boarding cx 900, i even informed the ISM and she told me that , " she think" cx 882 will wait for us since we were like 15 passengers getting that flight. We arrived hongkong 4:10 p.m. and when i got out, a lady ( supervisor of cx ) said the plane is leaving and I have to take cx880 instead arriving LAX 9:45 p.m. and that's a big NO-NO since my meeting will be at 5 p.m. and it's a big business deal I will be having, I was almost crying and wanted to shout at her but I know it's not her fault. Anyways, she offered me a hotel voucher at regal and some complimentary calling cards. She gave me a card where to file a complaint. Right now i am here in CX lounge and praying that I can move my meeting on wednesday. If not i'll be deadmeat. This is the 2nd time happened to me last time, they had to divert a flight so I was not able to attend my brother's wedding and now this???? Do you think I should be compensated for this? Waiting here in HKG for 7 hours is no joke.... and the hassle of me being tired with back to back long haul flight and thinking about my business dealing tomorrow
#2
Join Date: Aug 2005
Location: HVN/BKK/HKG
Programs: AA EXP
Posts: 244
JNL- My sympathy! I have one suggestion which may sound stupid (and indeed defeating the purpose of "being there in person"). Do you know if there are teleconferencing systems at CX Wing/Pier? I hope you will be able to postpone your meeting, but if not, teleconference may be an option. Good luck! I think most of us have been in your shoes at one time or other.
#3
Original Poster

Join Date: May 2003
Location: Rowland heights, CA USA
Programs: PAL million miler (1.6 M ), AA Platinum ( almost 1 M)
Posts: 434
thanks tite
but it's impossible since it's only 730 am there in L.A. he must be still sleeping in the hotel. as far as i know he just arived from sydney yesterday.

