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Old Nov 19, 2004 | 8:11 am
  #1  
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CX Survey

Hi

There is a CX survey which you can win some prizes for yourself and at the same time, give comments on CX website:

https://www.cathaypacific.com/intl/o...111916,00.html
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Old Nov 19, 2004 | 6:54 pm
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Thanks for that - just a note that you need to be an AsiaMiles member with registered address in one of Australia, Hong Kong, Japan, Korea, Singapore, Taiwan, United Kingdom, or the United States in order to participate.

And it really does take 20+ mins to complete - there's a lot there.

Last edited by christep; Nov 19, 2004 at 7:26 pm
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Old Nov 19, 2004 | 7:55 pm
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Originally Posted by christep

And it really does take 20+ mins to complete - there's a lot there.
I spent my good 15 minute answering question, and at the end when they ask for personal details, screen says "that is not a valid #" or stuff like that, and suddenly closed They took my survey answer without my personal details

Also, this survey is much quicker if you answer "No" to many question. If you answer "yes", they often ask far more details and u'd wish you said "No"

I'm so annoyed that I will probably do anoter survey but randomly click on answers to make it meaningless.
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Old Nov 19, 2004 | 11:31 pm
  #4  
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Same here. Spent the 20 minutes doing the survey, and after entering the personal stuff, all I got was a blank white screeen for minutes and minutes. Then, got some stupid message that the server was not responding, etc.

Tried it again the next day, another 20 minutes gone, and got same problem.
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Old Nov 19, 2004 | 11:54 pm
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Strange - worked fine for me first time.

On the phone number I did simply enter the digits without the "/" which the words could imply that it wanted between the country/area/number.

(i.e. I put "85212345678" not "852/12345678")
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Old Nov 20, 2004 | 5:39 am
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no problems here
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Old Nov 20, 2004 | 6:39 am
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No probs here either
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Old Nov 22, 2004 | 11:40 am
  #8  
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No problems either...what do we get?
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Old Nov 22, 2004 | 7:23 pm
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Discrimination, I say! First CX yanks F from NZ and now they're telling me even if I do their survey I don't qualify for the prize draw? I mean, if it was limited to HK addresses only then sure, that's understandable, but if they can offer them to people in Australia they can offer them to people in New Zealand.

Oh well rant over, I'll probably do the survey anyway. Nothing more I like than to spout off about things.
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Old Nov 22, 2004 | 8:39 pm
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no problems here either
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Old Nov 23, 2004 | 3:13 am
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No prob for me. Could it be the server being too busy for those who experience problem?
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