Ticket Deadlines for Award
#1
Original Poster
Suspended
Join Date: Jul 2004
Programs: CX Gold MPO
Posts: 1,677
Ticket Deadlines for Award
Has CX changed the policy of ticketing deadlines for Award tickets and Upgrade Awards?
I thought before it was 1 month before the travel date.
But I just discovered in my MPO Personal Itineary, that the ticketing deadline = 1 month from the date I requested the reservation. Also it is still under WL at the moment?
I thought before it was 1 month before the travel date.
But I just discovered in my MPO Personal Itineary, that the ticketing deadline = 1 month from the date I requested the reservation. Also it is still under WL at the moment?
#2
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
For Asiamiles, it is generally up to 2 weeks prior to departure. They will insist that you make up your mind whether you want to hold the reservation or not even though your reservations may still be waitlisted! Each situation is different - depending on whether it is an upgrade or an award. Even for us MPC members, flights have been known NOT to clear especially for upgrade awards for nominees.
#3
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
I'm getting told 1 month from reservation. I don't seem to be having aproblem calling after one month and asking them just to hold it for another month if it is on CX, but it is becoming a problem on other airlines.
This is not good, because I have a waitlist for a companion F award HKG-LHR-HKG around Xmas on CX and a confirmed award reservation on BA. I really, really do not want to travel on BA, but I can't just ticket the BA because if I do I can only subsequently use the miles for aother BA flight.
This is really really annoying.
This is not good, because I have a waitlist for a companion F award HKG-LHR-HKG around Xmas on CX and a confirmed award reservation on BA. I really, really do not want to travel on BA, but I can't just ticket the BA because if I do I can only subsequently use the miles for aother BA flight.
This is really really annoying.
#4


Join Date: Jun 2003
Posts: 2,217
On the other hand, I think some of the MPO agents might not know these new deadlines very well. Back in mid-June, I booked two J award tickets for HKG-NRT-HKG travelling in mid-October. Both tickets had availability and were confirmed immediately. However, the ticketing deadline is still listed as 27 Sep 6:00pm, so I STILL have not issued the awards.
#5
Original Poster
Suspended
Join Date: Jul 2004
Programs: CX Gold MPO
Posts: 1,677
Originally Posted by Fly Me To The Moon
On the other hand, I think some of the MPO agents might not know these new deadlines very well. Back in mid-June, I booked two J award tickets for HKG-NRT-HKG travelling in mid-October. Both tickets had availability and were confirmed immediately. However, the ticketing deadline is still listed as 27 Sep 6:00pm, so I STILL have not issued the awards.
I think they must've changed the rule recently, as they said if youryour flight is confirmed it must be issued within 1 Month.
I also have the dilema about BA/CX.
i have a confirmed SIN-SYD-SIN on BA
But I actually want a ticket that is HKG-SYD-HKG on CX which is on WL at the moment
#6


Join Date: Jun 2003
Posts: 2,217
Originally Posted by newcx12345
I think they must've changed the rule recently, as they said if youryour flight is confirmed it must be issued within 1 Month.

