Big Problems with IFE/Studio CX
Apr 28, 2004 | 1:32 am
#1
Original Poster
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,808
Big Problems with IFE/Studio CX
Basically:
NRT-TPE: sat in 1K and didn't work and had to be reset multiple times, so I finally moved to 2K and it was OK, but the result being that I couldn't watch a full movie...very frustrating.
TPE-HKG: moved to 2K and it worked fine...watched CSI.
HKG-TPE: sat in 2K and it didn't work, moved to 3A and it worked OK.
TPE-NRT: sat in 3A where it had worked on the previous segment, but they fiddled with the system on the ground and so then it didn't work at all, nor did the other seats, despite numerous attempts to reset.
They gotta do something about this.
NRT-TPE: sat in 1K and didn't work and had to be reset multiple times, so I finally moved to 2K and it was OK, but the result being that I couldn't watch a full movie...very frustrating.
TPE-HKG: moved to 2K and it worked fine...watched CSI.
HKG-TPE: sat in 2K and it didn't work, moved to 3A and it worked OK.
TPE-NRT: sat in 3A where it had worked on the previous segment, but they fiddled with the system on the ground and so then it didn't work at all, nor did the other seats, despite numerous attempts to reset.
They gotta do something about this.
Apr 28, 2004 | 1:50 am
#2
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
CX cabin crew have told me that there is one 74J which is notorious for having a flaky IFE system. Unfortunately I didn't manage to get the registration code.
I must say that in my experience (which these days is only about 10 segments a year in 747 F) the IFE is perfect 80% of the time; maybe have one flight where a reset is necessary and one where it is u/s.
I must say that in my experience (which these days is only about 10 segments a year in 747 F) the IFE is perfect 80% of the time; maybe have one flight where a reset is necessary and one where it is u/s.