Unable to access Cathay website
 

This is driving me NUTS. Cathay just say the website is "under maintenance". HOW CAN AN AIRLINE BE SO POOR?????? This is what I get when clicking on "check in" in one of their emails..... But was getting same/ similar a few days ago when trying to change a booking and then again when trying to log in to change my seat! Days and days of this crap.

https://cimg8.ibsrv.net/gimg/www.fly...03ea24fab6.png

I’ve had this- but on mobile/ if the app’s (earlier) redirected me to the browser for a redemption.

Try clearing the cache?

psst: Mercure Icon’s rooms are really tiny!

I've noticed this when I've got a particular VPN on. Maybe try a different browser or a different internet connection, or incognito mode

Prob due to browser cache and cookies.

As others suggested, clear those, use private mode or try different browser

I tried my two main browsers and eventually got in on a third. But other websites don't require me to clear cache and cookies just to WORK ffs!

How tiny? Worse than Lyf? That's who my alternative is.....

Can I just add - completely off-topic - 37,042 unread emails! Is that what "non-executive" means? :D

And this is probably due to over-aggressive VPN blocking. I've had it intermittently on a variety of sites that use edgesuite/Akamai CDNs over the last few months. Which is a right pain for those of use who prefer to make the Commies' surveillance system work a little bit harder.

Sorry, no clue about any of the Lyf’s. The 1 time I stayed at Icon (Comp ALL status, expiring Stay+ night), I had a large bag & a carryon. Was a reasonable juggle sorting stuff.

Error 18.xx is a security block. Likely if you are using Opera's or any kind of shady VPNs. Use a more common browser like safari or chrome with no extensions, no adblocks, nothing tampering with the functionality of the computer / browser

Source: https://bigfatsoftwareinc.wordpress....ing-on-akamai/

I have the same problem on Opera and Firefox. I do not use any kind of VPN. I got an email from cathay which said "there is nothing wrong, nobody else has this problem, clear your cache, cookies and history". So I did. Same problem. Useless.

PS - it fascinates me how much interest folks take in my desktop!

I have this Access Denied issue whenever I try logging into my CX account on CX homepage.

As soon as I disable my AdGuard (MacOS using Safari), then I am able to get through.

(Adding cathaypacific.com to the whitelist of my AdGuard didn't help. I still run into the issue unless I temporarily disable my AdGuard.)

Interesting. I don't think I have Adguard activated but I will check. I got in fine with Safari, it was the only one which DID work.

My opera has a built in setting to block adds, so I turned it off. Rebooted. UPdated Opera. Tried again - nada.

similar thing happening now:

(website)
"Service Unavailable - Zero size object
The server is temporarily unable to service your request. Please try again later.
Reference #15.d4455b68.1733837768.1244db66
https://errors.edgesuite.net/15.d445...37768.1244db66"

(app)
"We have encountered a connectivity issue.
We could not proceed your request as we were unable to reach the booking system just now.
(tech-7d1f6a"

I've had this error for ages when using Firefox (MacOS). Just tried again today, which is why I'm posting.

All cookies/cache deleted, uBlock Origin disabled, Enhanced Tracking Protection off. Nothing helps. Tried private window, tried safe mode.

The only solution is to use Safari, which works without issue.