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Old Jun 17, 2024 | 8:13 am
  #1  
sbs2716g
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Seat Selection Fee
From CX website, it mention that seat selection is free for booking with child below 12

manage to select seats one week ago under manage booking.

today check in open and when I go to manage booking, it say unpaid regular seat and ask me to contact my OTA to make payment for the seat.

so what is happening ? Not sure whether I should do online check in? There is no seat selection fee during online check in right ?



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Old Jun 17, 2024 | 3:56 pm
  #2  
percysmith
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Old Mar 20, 2025 | 5:01 pm
  #3  
WYW
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Hi

I have the same situation. Would you mind sharing what happened with your seat booking at the end? Did you need to pay for the seat or just check in at the airport?

thank you
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Old Mar 21, 2025 | 8:46 am
  #4  
sbs2716g
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Originally Posted by WYW
Hi

I have the same situation. Would you mind sharing what happened with your seat booking at the end? Did you need to pay for the seat or just check in at the airport?

thank you
manage to get the seats that I selected and did not need to pay anything.
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Old Mar 21, 2025 | 9:14 am
  #5  
WYW
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Originally Posted by sbs2716g
manage to get the seats that I selected and did not need to pay anything.
Thank you for your reply.

Do you managed to do online check with the seats that you selected without paying fee?

thank you in advance
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Old Oct 30, 2025 | 6:33 pm
  #6  
dofim
 
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Does this free seat selection with a child in the booking apply if it was made through a third party website? ie added to manage booking under your Cathay account afterwards?
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