Date change with BA involves re-issue?
Dec 17, 2023 | 5:26 am
#1
Original Poster
Join Date: Feb 2009
Posts: 593
Date change with BA involves re-issue?
Dear Flyertalkers,
I was unable to find an answer in previous threads, so I ask your expert advice.
I need to change the date of an upcoming flight with BA (booked using CX miles) to one day later. Flight is available with same routing & flight numbers, only date change.
Does this require a ticket re-issue (or not) for a date change? I ask because when I purchased the flight a few months back, it was 90'000 miles and now is 115,000 miles.
My very best and thanks for your help.
I was unable to find an answer in previous threads, so I ask your expert advice.
I need to change the date of an upcoming flight with BA (booked using CX miles) to one day later. Flight is available with same routing & flight numbers, only date change.
Does this require a ticket re-issue (or not) for a date change? I ask because when I purchased the flight a few months back, it was 90'000 miles and now is 115,000 miles.
My very best and thanks for your help.
Dec 18, 2023 | 4:29 am
#3
Original Poster
Join Date: Feb 2009
Posts: 593
Dear percysmith,
Thank you so much for your reply!
I spoke to two CX representatives today and both told me that I have to refund the ticket at a cost of USD$120, wait for the 90'000 points to be re-credited and then re-purchase at 115,000. I found them unfortunately quite abrupt when I tried to question it. They said because it's an award booking on BA, that's the process... I have never had this problem with other airlines before.
Is there any documentation or a specific phrasing I can use perhaps? I'm unsure how to proceed, but that above, is a rather unfortunate process just to change the flight one day later.
Thank you so much for your reply!
I spoke to two CX representatives today and both told me that I have to refund the ticket at a cost of USD$120, wait for the 90'000 points to be re-credited and then re-purchase at 115,000. I found them unfortunately quite abrupt when I tried to question it. They said because it's an award booking on BA, that's the process... I have never had this problem with other airlines before.
Is there any documentation or a specific phrasing I can use perhaps? I'm unsure how to proceed, but that above, is a rather unfortunate process just to change the flight one day later.
Dec 18, 2023 | 7:00 am
#4
Ambassador, Hong Kong and Macau
Join Date: May 2009
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Keep HUACAing
Dec 18, 2023 | 7:10 am
#5
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