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Old Nov 29, 2023 | 2:46 pm
  #1  
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Gate Shuttle - booking ahead

It has been a couple of years since I connected via Hong Kong. I used to prebook a gate shuttle (golf cart) on either the worldwideflight or the HKAIRPORTCONCIERGE web sites.
Nether seems to work nor have I been able to find how to book the service for a shuttle waiting at the gate upon arrival in Hong Kong.

Any one knows the current contact information to book this?

I found at the HKIA airport a link to a meet and greet Always Service, however they never answer their phone number +852-2275-0000

Thanks

Last edited by traveler18; Nov 29, 2023 at 3:16 pm
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Old Nov 29, 2023 | 3:32 pm
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Book online on Allways' website using https://www.allwaysvip.com/?loc=hkg
WFS no longer has the contract to provide WCH, MAAS, VIP etc.
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Old Nov 29, 2023 | 7:45 pm
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Thanks. I had looked at their web site, but could not find the shuttle via electric car service. They only offer Baby Stroller, Document Courier, Luggage pickup and delivery, Luggage wrapping and Wheelchair service.
I finally reached them by phone +852-2275-0000. They require an email with arrival flight information, and the charge HK$450 for the shuttle. No longer offer individual seats - you must book the complete vehicle of 7 seats,
FWISW. - they ask for en email to be sent to [email protected]. They stated they will then send a link for pre-payment.
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Old Nov 30, 2023 | 9:53 pm
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For the buggy service
Just click the 'OUR SERVICES" at the top left of the website.
There is heading for the buggy service
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Old Dec 1, 2023 | 1:17 pm
  #5  
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They refused reserving a Buggy on arrival (spoke to them more than once). They told me via phone that since they are not allowed on nearby gates, they cannot take payment and then be unable to deliver the service. should a nearby gate be allocated. They suggested I call them after landing when taxiing and ask for the buggy then.
Awful service.
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Old Dec 1, 2023 | 1:19 pm
  #6  
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Originally Posted by oldchinahand
For the buggy service
Just click the 'OUR SERVICES" at the top left of the website.
There is heading for the buggy service
Thank you. Yes I see the service offering, but no mechanism for actually booking it
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Old Dec 2, 2023 | 6:12 pm
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Originally Posted by traveler18
They refused reserving a Buggy on arrival (spoke to them more than once). They told me via phone that since they are not allowed on nearby gates, they cannot take payment and then be unable to deliver the service. should a nearby gate be allocated. They suggested I call them after landing when taxiing and ask for the buggy then.
Awful service.
Yes that's actually correct, they're only allowed if arriving at gates 25-80. They also have a staff shortage at the moment so there's a chance that there won't be any available when you call.
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