CX J booking: Zeroed out in EF, not bookable in CX, but seats are open
Apr 11, 2023, 12:37 am
#1
Original Poster
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,289
CX J booking: Zeroed out in EF, not bookable in CX, but seats are open
What do this actually mean, that the J cabin is fully booked? But I believe that all J fares have free advance seat selections, and there are more open seats than occupied seats, which mean most passengers do not pre-select their seats in J?
Apr 11, 2023, 2:52 am
#2
Join Date: Feb 2022
Programs: QRPC, BAEC
Posts: 684
Typical CX indecisiveness but means that either they are going to cancel the flight / move around the timing or just temporarily blocking new bookings because they can’t decide which flights they want to operate or not….normal business as usual for CX for over 3 years now….just pray for the best outcome lol
Apr 11, 2023, 3:09 am
#3
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
Closely monitor, and you might be the first one trying to book available availability on those alternative flights and may have luck.
Apr 11, 2023, 5:15 am
#4
Original Poster
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,289
I was trying to change one sector of my flight, so I checked first with EF and saw that J seats for my flight is zeroed out, but a lot of seats are still open. Then tried to make a booking in CX and its not available. So I called CX, and was told the flight is fully booked.
Apr 11, 2023, 5:25 am
#5
Join Date: Feb 2022
Programs: QRPC, BAEC
Posts: 684
That is one of the many scripted answer they will give you (have had many variations of this from multiple CX bookings in the past year that got zeroed out for months before being officially cancelled by CX)…unfortunately nothing they can (or will) do for you until the flight is officially cancelled or rescheduled or unblocked…just a waiting game for now but wouldn’t hurt to start thinking of alternative flights for plan B
Apr 11, 2023, 6:13 am
#6
Join Date: Jul 2004
Location: Fll/mia/bkk
Programs: AA explt, 5 million miler
Posts: 206
This is very evident on the Boston flights now. They show going to 3 a week starting with May. Yet EF is showing all flights zeroed out for May. I have friend that has fight in 3 weeks. Cathay tells him flights not cancelled, just booked full. Seems very unfair to people only 3 weeks out that will probably have to be scrambling for seats at last minute on who knows what day or time and from where. They won’t refund fare without penalty till flight officially cancelled. Really difficult to make plans flying CX .
Apr 11, 2023, 9:03 am
#8
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
This is very evident on the Boston flights now. They show going to 3 a week starting with May. Yet EF is showing all flights zeroed out for May. I have friend that has fight in 3 weeks. Cathay tells him flights not cancelled, just booked full. Seems very unfair to people only 3 weeks out that will probably have to be scrambling for seats at last minute on who knows what day or time and from where. They won’t refund fare without penalty till flight officially cancelled. Really difficult to make plans flying CX .
Apr 11, 2023, 3:02 pm
#9
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,807
How close is your flight to departure?
I've been there with cancelling (flex) and re-booking (essential) with CX after OLCI opened over Easter - "airport control". Only airport (or in my wife's case, Pier lounge) can release the seats we wanted (released in the cancellable).
I've been there with cancelling (flex) and re-booking (essential) with CX after OLCI opened over Easter - "airport control". Only airport (or in my wife's case, Pier lounge) can release the seats we wanted (released in the cancellable).
Apr 11, 2023, 5:04 pm
#10
Join Date: Nov 2010
Location: SFO
Programs: AS AA
Posts: 205
This is very evident on the Boston flights now. They show going to 3 a week starting with May. Yet EF is showing all flights zeroed out for May. I have friend that has fight in 3 weeks. Cathay tells him flights not cancelled, just booked full. Seems very unfair to people only 3 weeks out that will probably have to be scrambling for seats at last minute on who knows what day or time and from where. They won’t refund fare without penalty till flight officially cancelled. Really difficult to make plans flying CX .
Apr 11, 2023, 8:37 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,574
Flights to Europe are very full too.
I believe that the 10% (100- 90 load) are mostly due to availability on regional flights that are used as feeder flights for longhaul. They need those for longhaul feeding. I am flying to SGN and flights have very low loads.
I believe that the 10% (100- 90 load) are mostly due to availability on regional flights that are used as feeder flights for longhaul. They need those for longhaul feeding. I am flying to SGN and flights have very low loads.