CX to Introduce "New Economy Fares" & Change Bag Allowance to "Piece Concept"
#1
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,434
CX to Introduce "New Economy Fares" & Change Bag Allowance to "Piece Concept"
Below is a summary of the information CX recently distributed to travel agents.
There will be 3 categories of Y fares: Light, Essential, and Flex.
Light fare - 1 bag of 23kg
Essential fare - 2 bags of 23kg each and free standard seat selection. AM upgrade permitted.
Flex fare - All the above + free extra legroom seat selection, no penalty for flight changes, and free standby for earlier flights at the airport.
Refund and change fees are differentiated, with Light fare tickets having the highest fees. There will still be a refund penalty for Flex fare tickets, but it will be lower than those of Essential fare.
The MPO benefit of free advanced seat reservation will stay the same. All tickets will have a bag allowance using the "piece concept." It is unclear how the extra bag benefit will change for SL members, since SL members currently only get 10kg extra on "weight concept" itineraries and none on "piece concept" ones.
W cabin tickets will have a bag allowance of 2 pieces of 23kg each in the future, the same as Y (except Light). There will be a slight reduction on the allowance for W cabin tickets to North America, since the current allowance is 2 pieces of 25kg each.
J and F cabin tickets will have a bag allowance of 2 pieces of 32kg each in the future, except HKG-AKL/CHC and v. v. tickets will have 3 pieces of 23kg each.
For W, Standard fare will be renamed as Essential fare. For J, Standard will also become Essential, while Save will become Light.
There will be 3 categories of Y fares: Light, Essential, and Flex.
Light fare - 1 bag of 23kg
Essential fare - 2 bags of 23kg each and free standard seat selection. AM upgrade permitted.
Flex fare - All the above + free extra legroom seat selection, no penalty for flight changes, and free standby for earlier flights at the airport.
Refund and change fees are differentiated, with Light fare tickets having the highest fees. There will still be a refund penalty for Flex fare tickets, but it will be lower than those of Essential fare.
The MPO benefit of free advanced seat reservation will stay the same. All tickets will have a bag allowance using the "piece concept." It is unclear how the extra bag benefit will change for SL members, since SL members currently only get 10kg extra on "weight concept" itineraries and none on "piece concept" ones.
W cabin tickets will have a bag allowance of 2 pieces of 23kg each in the future, the same as Y (except Light). There will be a slight reduction on the allowance for W cabin tickets to North America, since the current allowance is 2 pieces of 25kg each.
J and F cabin tickets will have a bag allowance of 2 pieces of 32kg each in the future, except HKG-AKL/CHC and v. v. tickets will have 3 pieces of 23kg each.
For W, Standard fare will be renamed as Essential fare. For J, Standard will also become Essential, while Save will become Light.
#3
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 716
The new economy fares sound okay to me - they are essentially just taking away a free bag from SNQO fares and giving Y (maybe B and H as well?) fares free extra legroom seats. Y fares on CX are so ridiculously high that I think pax deserve free extra legroom seats. All other policies are essentially the same as the status quo
#4
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,809
#5
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,434
#6
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,434
The new economy fares sound okay to me - they are essentially just taking away a free bag from SNQO fares and giving Y (maybe B and H as well?) fares free extra legroom seats. Y fares on CX are so ridiculously high that I think pax deserve free extra legroom seats. All other policies are essentially the same as the status quo
#7
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ Business: ATL, PVG, PEK, CAN, SZX, MNL, SIN, KUL, BKK, SGN, CPT, UIO
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,606
#9
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ Business: ATL, PVG, PEK, CAN, SZX, MNL, SIN, KUL, BKK, SGN, CPT, UIO
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,606
#10
Join Date: Jan 2011
Posts: 2,285
From the SCMP: "Cathay has not yet set a formal date for when the changes will take effect, but the shake-up will impact most flights worldwide, with only New Zealand and the Americas, which operate on a different baggage allowance system, to be excluded."
https://www.scmp.com/news/hong-kong/...gtype=homepage
https://www.scmp.com/news/hong-kong/...gtype=homepage
#11
Join Date: Aug 2007
Location: Sydney, Australia
Posts: 1,636
#12
Join Date: Dec 2001
Location: China
Posts: 1,523
true, but it is easy for a self check machine to deal with. Weight concept is harder to automate, or needs human intervention
#13
Join Date: Jan 2017
Programs: Cathay Pacific, Air Astana
Posts: 82
But from now on, looks like I'll need to bring a second suitcase just to not fall foul of the weight limit per piece
#15
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,434
Previously I'd fly with one bag of 20-30kg (as at present; weight can vary depending on how many snacks I fly with outbound/ how many printouts (work) or crap (tourism) I fly back with
But from now on, looks like I'll need to bring a second suitcase just to not fall foul of the weight limit per piece
But from now on, looks like I'll need to bring a second suitcase just to not fall foul of the weight limit per piece
On another note, the MPO benefits page for SL has been updated. Now it says SLs will always be eligible for 2 bags. Aside from the inability to pack a bag over 23kg, there's no loss for SLs I believe. See https://www.cathaypacific.com/cx/en_...-benefits.html