Sep 24, 2019, 8:25 pm
Last edit by: sxc
This thread is to discuss changes in inflight amenities in First and Business class from October 2019.
Discussion regarding First Class catering is in this thread: https://www.flyertalk.com/forum/cath...9-onwards.html
Inflight amenity changes - First and Business - Oct 2019 onwards
Sep 19, 2019, 11:00 am
#1
Original Poster
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Inflight amenity changes - First and Business - Oct 2019 onwards
New stuff coming soon for First Class. Will start with FRA next month and progressively rolled out for the next half year (incl PEK and HND)
Since there have been too many occasions of shameless bloggers (yes, I'm referring to you ~) stealing my content, will keep it to a few spoilers only this time (plus it's CX - as we all saw in JCL eventually it might be just a different thing in the end)
1) New bedding items. Some sound very luxurious and exciting, as if the current offering isn't strong enough. This will keep the seat or at least the sleep part competitive if not industry leading for quite some longer time down the road.
2) New cutlery and menu. Big changes coming for menu offerings (which is good!). More seat side pouring (not just drinks but think soups, sauces...)
3) Amenity kit - no more Aesop, switching to local brand [tbd]
4) There'll be a 'pre-PDB' setup of Sparkling Tea, oshibori and high touch card (finally! my complaints of the missing card has been heard!)
Since there have been too many occasions of shameless bloggers (yes, I'm referring to you ~) stealing my content, will keep it to a few spoilers only this time (plus it's CX - as we all saw in JCL eventually it might be just a different thing in the end)
1) New bedding items. Some sound very luxurious and exciting, as if the current offering isn't strong enough. This will keep the seat or at least the sleep part competitive if not industry leading for quite some longer time down the road.
2) New cutlery and menu. Big changes coming for menu offerings (which is good!). More seat side pouring (not just drinks but think soups, sauces...)
3) Amenity kit - no more Aesop, switching to local brand [tbd]
4) There'll be a 'pre-PDB' setup of Sparkling Tea, oshibori and high touch card (finally! my complaints of the missing card has been heard!)
Sep 19, 2019, 11:01 am
#2
Original Poster
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Oh and for what it's worth, no trials nor training will be conducted unfortunately (as of what's been planned so far)
Sep 19, 2019, 2:20 pm
#3
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Sep 19, 2019, 8:45 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Sep 19, 2019, 9:14 pm
#7
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
I got a roundtrip F to JFK in Nov. I hope they will have the enhanced service for JFK which is their flagship F route. They definitely need to do something on their soft product in F...
Sep 20, 2019, 5:31 am
#12
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
The screen was a letdown, but it has been improved on the last refresh of the seat (probably not yet on all planes).
Sep 20, 2019, 8:54 am
#15
Join Date: Apr 2019
Posts: 145