Foreign object in salad
Jun 9, 2018 | 6:32 am
#16
Join Date: Jun 2018
Posts: 10
Jun 9, 2018 | 6:37 am
#17
Original Poster
Join Date: Dec 2015
Location: TPE
Programs: CX Silver
Posts: 146
Would requesting the Heemolis Kosher Meal resolve this? If its not fully wrapped then refuse it as it has been tampered with.
While I'm not religious I order the KSML in Y to be sure no one has tampered with it or an open jam jar. I have for the most part have gotten tasty Kosher Meals while not gourmet its certminly better than the rrgular meals in my opinion.
While I'm not religious I order the KSML in Y to be sure no one has tampered with it or an open jam jar. I have for the most part have gotten tasty Kosher Meals while not gourmet its certminly better than the rrgular meals in my opinion.
One would argue that the fault lies mainly with catering at CPH. It is just CX's ill fortune to serve it to the passenger. But we all know CX has had strings of ill fortunes with food lately, just that this particular one is a breach in food safety and no longer taste/portion/options.
Jun 9, 2018 | 7:38 am
#18
Join Date: May 2017
Posts: 179
what? CX's food being disappointing and sub-par in all classes across the network is not an ill fortune, it's its own doing for skimping on catering budget. Time to Win!
Jun 9, 2018 | 8:20 am
#19
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,239
I recently had a relatively serious problem with a CX flight, wrote in to complain via the website email thing, and got a clearly customized response within 24 hours. Very clearly addressed my issue. And quite a fair goodwill gesture as compensation as well.
Admitted I never complain and am quite a frequent customer. But I was impressed.
Jun 11, 2018 | 8:18 am
#20
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,415
I think I get random pieces of plastic in my food or salad at least once a year while flying CX/KA... I gave up complaining already to anyone... never get a response... Most I would get is an apology from the FA and offer to have it changed for a new dish or something...