AA to CX connection in SFO
#1
Original Poster


Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,269
AA to CX connection in SFO
I am traveling in September on an AAdvantage Award in F from ORD to HKG via SFO. As I have never flown CX before, I am not sure of how the connection in SFO will work. I am assuming that my bags will be checked through to HKG from Chicago. I am assuming that we will then have to go to the CX ticket counter for our BP's to HKG - correct? Also, what is the lounge situation like in SFO for CX F passengers (good/bad/ugly?).
Thanks for the assistance!
Thanks for the assistance!
#2
Join Date: Dec 2002
Posts: 16
I did the exact same thing a few months ago but not from ORD, I went from JFK.
My AA flight from JFK had a strong tailwind and arrived 40min early in SFO. This gave me a 4 hr layover.
The Check in agent in JFK gave me my boarding pass for the CX flight. When I arrived in SFO I had to go to a different terminal. The TSA agent there told me I could not enter the gate area as my boarding pass was not valid.
I returned to AA's terminal. They told me my boarding pass was valid, but issued me another one just incase. The TSA agent wouldn't take that one either. The CX check in counter wasn't due to open for another 30 min.
I waithed at the CX counter First class checkin line. A CX agent arriving to work saw me and asked if I needed help. I expalined I just needed a new boarding pass. She printed one for me. She hadn't even removed her overcoat. That is just an example of the service CX provides A rep from a US airline wouldn't have done that. I proceeded to the gate area entrance as I was looking forward to relaxing in the CX lounge.
That was when I discovered the CX lounge opens 2 hrs before the drparture time of my flight. I had about 1 hr to wait.
The moral is, yes you will need to get a CX boarding pass and depending on how long your layover is you may have to wait sometime for it. The CX lounge will be closed until 2 hrs before your departure time.
My AA flight from JFK had a strong tailwind and arrived 40min early in SFO. This gave me a 4 hr layover.
The Check in agent in JFK gave me my boarding pass for the CX flight. When I arrived in SFO I had to go to a different terminal. The TSA agent there told me I could not enter the gate area as my boarding pass was not valid.
I returned to AA's terminal. They told me my boarding pass was valid, but issued me another one just incase. The TSA agent wouldn't take that one either. The CX check in counter wasn't due to open for another 30 min.
I waithed at the CX counter First class checkin line. A CX agent arriving to work saw me and asked if I needed help. I expalined I just needed a new boarding pass. She printed one for me. She hadn't even removed her overcoat. That is just an example of the service CX provides A rep from a US airline wouldn't have done that. I proceeded to the gate area entrance as I was looking forward to relaxing in the CX lounge.
That was when I discovered the CX lounge opens 2 hrs before the drparture time of my flight. I had about 1 hr to wait.
The moral is, yes you will need to get a CX boarding pass and depending on how long your layover is you may have to wait sometime for it. The CX lounge will be closed until 2 hrs before your departure time.
#3
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ORDPLATAA:
...what is the lounge situation like in SFO for CX F passengers (good/bad/ugly?)...
</font>
...what is the lounge situation like in SFO for CX F passengers (good/bad/ugly?)...
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If you find yourself having a long layover, just hangout in the AC in the AA terminal until 2 hours before departure, when the CX liunge opens. CX counters at SFO open 4 hours prior to departure (around 2130).
#5
Original Member

Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Murf781:
The moral is, yes you will need to get a CX boarding pass and depending on how long your layover is you may have to wait sometime for it.</font>
The moral is, yes you will need to get a CX boarding pass and depending on how long your layover is you may have to wait sometime for it.</font>





