Access to the booking system
Jan 16, 2003 | 3:34 am
#1
Original Poster
Join Date: Jan 2001
Location: paris, france
Posts: 464
Access to the booking system
How can I access CX booking system ? I need to get through Swiss Travelclub free tickets, U class, and it would help if I could check in advance the availability. Is there a Galileo, Amedeus thing ? sorry I don't know much about those !
Jan 16, 2003 | 10:57 pm
#2
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
You can try by calling CX directly themselves and just say that you'd like to check on award availability.
Unfortunately you cannot access award seats on CX flights on any CRS system. Only the airline systems have access to that inventory.
Unfortunately you cannot access award seats on CX flights on any CRS system. Only the airline systems have access to that inventory.
Jan 18, 2003 | 12:36 am
#4
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
I've used Qualiflyer miles a couple of times on CX. I called the local Swiss office and they were able to get availability very quickly - I seem to remember once it was while I was one the phone and once within minutes. But it does/did involve some sort of specific communication between Swiss people and CX - it isn't just a subclass on a booking system. The Swiss office in HK was always happyto check a couple of dates for me, but I wouldn't want to push them to do lots.
As I understand it, the CX/AsiaMiles award allocation is different, and AsaiMiles agents won't be able to see the Swiss allocation.
As I understand it, the CX/AsiaMiles award allocation is different, and AsaiMiles agents won't be able to see the Swiss allocation.
Jan 18, 2003 | 10:32 am
#5
Original Poster
Join Date: Jan 2001
Location: paris, france
Posts: 464
Swiss TC tells me that anytime I make a CX request they have to wait fo a reply from CX. They can't give me a reply instantly and laways ask that I call back "in an hour" or so.
I've been with a reservation for 9 days now, with 4 CX flights and 4 LX flights, and I still have 2 CX flights on "wait list".
Anybody knows if wait-lists on reward tickets get confirmed after a while ? I've been calling each day since last week and it's always the same answer :-( NB = wait list for a HKG-BKK and a HKG-CDG flight in U Class.
I've been with a reservation for 9 days now, with 4 CX flights and 4 LX flights, and I still have 2 CX flights on "wait list".
Anybody knows if wait-lists on reward tickets get confirmed after a while ? I've been calling each day since last week and it's always the same answer :-( NB = wait list for a HKG-BKK and a HKG-CDG flight in U Class.