priority baggage for first class/business class?
Jan 18, 2002 | 9:03 am
#1
Original Poster
Join Date: Dec 2001
Posts: 363
priority baggage for first class/business class?
hello all
in light of 9/11, have you experienced "The aim is to release baggage before the first business class passenger is ready to claim it and make sure priority baggage remains priority in practise"?
in light of 9/11, have you experienced "The aim is to release baggage before the first business class passenger is ready to claim it and make sure priority baggage remains priority in practise"?
Jan 19, 2002 | 12:24 am
#2
Join Date: Oct 1999
Location: New York
Posts: 7,987
In my experience, Cathay Pacific is one of the few airlines, which the priority tags actually mean priority. For CX, first class bags are always the first to be released, followed by J class. This procedure has not been changed since 911.
Jan 19, 2002 | 1:03 am
#3
Join Date: Dec 2001
Location: Free Republic of Florida
Programs: AF FB Gold, CX Silver, UA Prem Silver, AA Gold, Fans of MO Pearl, ALL Platinum
Posts: 597
Ditto Carfield's comments. At some airports, CX uses a separate baggage carousel specifically for First and Business. 
I've noticed this at LAX before, but not when I flew HKG-LAX in December. I think it depends on whether there is a carousel available. Arrivals to JFK have speedy baggage release too, but I haven't experienced separate carousels for First and Business there.
SQ also occasionally offers the separate baggage carousel for First and Business at LAX.
I've noticed this at LAX before, but not when I flew HKG-LAX in December. I think it depends on whether there is a carousel available. Arrivals to JFK have speedy baggage release too, but I haven't experienced separate carousels for First and Business there.SQ also occasionally offers the separate baggage carousel for First and Business at LAX.
Jan 19, 2002 | 4:59 am
#4
Join Date: Aug 2000
Location: emerald sky
Posts: 550
I have generally been very pleased with the handling of the priority baggages by CX, however, at some airports, it is not always the case. At HKG,NRT,TPE and BKK my first class tugged luggages came out always among the first. But even if there are only a handful of first class passengers, I think CX also adds first class tugs to their Marco Polo members, so there seems there are alot more first class tugged luggages than the actual first class passengers.
fi
fi
Jan 19, 2002 | 5:21 am
#5
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,586
You only get first class tags if you are Diamond MPC members, so I doubt if you get "a lot" of First class tagged baggaged on an individual flight. However, different story goes for Business Class tags, which I've seen quite a few in a flight. Knowing you only need be Silver member, and there are close to 50 J class seats on an average longhaul flight, this might not be unusual.
By the way, do the upgraded pax also get priority taggages?
By the way, do the upgraded pax also get priority taggages?
Jan 19, 2002 | 9:31 am
#6
Join Date: Sep 1999
Location: Silicon Valley
Programs: AA:PLT&3MM, HGP:DIA, SPG:GOLD
Posts: 1,896
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fakecd:
...By the way, do the upgraded pax also get priority taggages? </font>
...By the way, do the upgraded pax also get priority taggages? </font>
Not only are First Class bags tagged as such but they travel in their own container. As a rule they are always the first to be offloaded and delivered separately to the carousel. For example, at BKK (where you can hear the trucks as they approach the carousels) I've noticed that time between when the First Class bags show up and the rest is quite significant.
Jan 20, 2002 | 2:32 am
#7
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
CX Ground Staff will actually check your baggage against your name in the flight manifest to see not only if you're on the flight but also if you're an elite member or travelling in J/F class.
Many times connecting from an AA flight where no Priority tags were put when I started with AA, and upon arrival at my final destination, my bag came off first... and I see that the appropriate tag has been placed on the lugguage handle... the original destination tag put on by AA is still in place, so CX did the former when the bag came over from AA.
CX ground staff do this at all of their destinations.
Many times connecting from an AA flight where no Priority tags were put when I started with AA, and upon arrival at my final destination, my bag came off first... and I see that the appropriate tag has been placed on the lugguage handle... the original destination tag put on by AA is still in place, so CX did the former when the bag came over from AA.
CX ground staff do this at all of their destinations.
Jan 20, 2002 | 10:33 am
#9
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
In my restricted experience of 5 CX J flights last month, I was impressed with the CX Ground handling, especially out of HKG. Premium bags always came out first.
Furthermore, we flew LHR-HKG on BA and connected onto CX to CMB. Our bags were tagged as BA Club World, but when we arived in CMB, they had also acquired CX J Priority Tags during the HKG transit. So confirming what Guy said about CX handlers checking the class of travel on the manifest and tagging bags as appropriate.
Furthermore, we flew LHR-HKG on BA and connected onto CX to CMB. Our bags were tagged as BA Club World, but when we arived in CMB, they had also acquired CX J Priority Tags during the HKG transit. So confirming what Guy said about CX handlers checking the class of travel on the manifest and tagging bags as appropriate.
Jan 21, 2002 | 5:04 am
#10
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by pegasus8228:
wow, that is something CX really worth some praise...and they said you (GB) only knows how to complain</font>
wow, that is something CX really worth some praise...and they said you (GB) only knows how to complain
</font>
Jan 29, 2002 | 6:55 am
#11
Join Date: May 1999
Location: JFK, LGA, EWR
Programs: AA Platinum (Lifetime), United GS, HHonors Diamond, Shangri-la Diamond, Marriott Platinum
Posts: 549
i've just completed my first CX flights in J: SFO-HKG-SIN, DPS-HKG and HKG-JFK. kudos to cathay: bags were deivered on a priority basis the first two times. at JFK, however, they came out near the end, after many coach bags. (but somehow i think this is more of a JFK problem than a CX problem.)