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Availability on CX website vs. expertflyer?

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Old Sep 17, 2017 | 5:34 pm
  #1  
HaikalS
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Availability on CX website vs. expertflyer?
Hi All,

Wanted to ask a quick question...

I've just tried out expertflyer and looked for availability for CGK-HKG-TPE on 21 Sep. On Expertflyer I get J3 C0 D0 I0 (for a variety of flights throughout the day) but on the CX website it says not available.

Am I searching wrong or is this a normal issue?

Thanks!
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Old Sep 17, 2017 | 8:23 pm
  #2  
kaka
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Have you matched point of sales
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Old Sep 17, 2017 | 8:32 pm
  #3  
Audio
 
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It's available.....



(Audio)
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Old Sep 17, 2017 | 8:57 pm
  #4  
HaikalS
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Originally Posted by kaka
Have you matched point of sales
Not sure how to do that actually? the choices I have seem to be USA/HKG/SIN but I'm actually buying from TPE.
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Old Sep 17, 2017 | 8:58 pm
  #5  
HaikalS
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Originally Posted by Audio
It's available.....



(Audio)
Yups - I also checked if I buy a new ticket on the website I see one seat available. But when I try to move my flight to it, it doesn't show up as available
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Old Sep 17, 2017 | 9:36 pm
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gpia
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Originally Posted by HaikalS
Yups - I also checked if I buy a new ticket on the website I see one seat available. But when I try to move my flight to it, it doesn't show up as available
Well it's there and can indeed be booked. Maybe try through a TA?
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Old Sep 18, 2017 | 12:47 am
  #7  
HaikalS
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Originally Posted by gpia
Well it's there and can indeed be booked. Maybe try through a TA?
Sorry, what's a TA?
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Old Sep 18, 2017 | 1:22 am
  #8  
Saltire74
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Originally Posted by HaikalS
Sorry, what's a TA?
Travel Agent

S
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Old Sep 18, 2017 | 1:22 am
  #9  
gpia
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Originally Posted by HaikalS
Sorry, what's a TA?
Travel agent.

Since you're not looking at a web special, they should be able to help you at ~same price
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Old Sep 18, 2017 | 5:39 am
  #10  
HaikalS
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Thanks all for the replies.

Unfortunately this is an already existing ticket that I've flown the outbound sectors on. I don't think a TA will that right?

However, I am getting a little bit more frustrated. It seems that when I try to move my flights I'm seeing less availability than I would if I booked a new ticket out right. Does this have something to do with my fare class? (it's I3MTW which I guess is I class?)
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Old Sep 18, 2017 | 5:53 am
  #11  
patrickw
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Originally Posted by HaikalS
Thanks all for the replies.

Unfortunately this is an already existing ticket that I've flown the outbound sectors on. I don't think a TA will that right?

However, I am getting a little bit more frustrated. It seems that when I try to move my flights I'm seeing less availability than I would if I booked a new ticket out right. Does this have something to do with my fare class? (it's I3MTW which I guess is I class?)
Yes, your ticket is in I class if your fare basis I3MTW. In that case, since there is no I class available in the flight you prefer (you mentioned that expertflyer shows J3 C0 D0 I0), you won't be able to switch to that flight.
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Old Sep 18, 2017 | 8:11 am
  #12  
HaikalS
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Originally Posted by patrickw
Yes, your ticket is in I class if your fare basis I3MTW. In that case, since there is no I class available in the flight you prefer (you mentioned that expertflyer shows J3 C0 D0 I0), you won't be able to switch to that flight.
Wouldn't we usually be able to pay extra to upgrade to a higher fare class?

Thanks again!
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Old Sep 25, 2017 | 7:22 pm
  #13  
kar don
 
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CX doesn't show on expertflyer...
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Old Sep 26, 2017 | 5:02 am
  #14  
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Originally Posted by kar don
CX doesn't show on expertflyer...
It does! Unless you're talking about award availability
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Old Dec 24, 2018 | 8:17 pm
  #15  
THR
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Hmm, I am seeing on ExpertFlyer that CX602 (MLE to HKG) on 29th has J5 C1.

But when I try and book a flight on this date, CX website shows no availability.

Guessing that ExpertFlyer is just inaccurate here with regards to CX?

EDIT: Hmm, seems Skyscanner shows some availability - but not CX.
Last edited by THR; Dec 24, 2018 at 8:35 pm
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