Locked bag opened.
#1
Original Poster
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
Locked bag opened.
So landed this evening in Beijing after flying KA906. Got halfway through customs when a lady tapped me and handed me one of my shirts and said this fell out your bag. I thought for a second can't be one of my shirts as my bag is zip locked , then on further inspection I found my originally zip locked sealed bag had been opened and was actually half way unzipped. I wasn't about to publicly inspect my baggage in the arrival hall , so I waited until I got to the hotel.
Once at the hotel I opened my bag and the contents had been clearly ripped out and thrown back in, nothing compared to how neatly I packed my bag then subsequently restrained with bag straps.
Nothing seems to be taken nor was there any valuables in the bag , but now who would cut off the cable ties I locked my bag with ? Doubt it was customs officers doing an inspection , but more rather a sneaky ground baggage handler who thought the first class bag tags might be a indication to valuables contained inside along with the 2 hour delay to maximize "searching " for valuables.
Is it worth to complain or should I just take it on the chin ?
Once at the hotel I opened my bag and the contents had been clearly ripped out and thrown back in, nothing compared to how neatly I packed my bag then subsequently restrained with bag straps.
Nothing seems to be taken nor was there any valuables in the bag , but now who would cut off the cable ties I locked my bag with ? Doubt it was customs officers doing an inspection , but more rather a sneaky ground baggage handler who thought the first class bag tags might be a indication to valuables contained inside along with the 2 hour delay to maximize "searching " for valuables.
Is it worth to complain or should I just take it on the chin ?
#2




Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,437
I would send an email and notifying the airline/airport. If nobody complains, then they won't necessarily be aware of this problem. I had the TSA mess around my suitcase but 9/10 cases, everything was properly stored and the only trace of their presence would be the TSA notice inside.
#3
Join Date: Jul 2016
Programs: CX
Posts: 211
Nothing seems to be taken nor was there any valuables in the bag , but now who would cut off the cable ties I locked my bag with ? Doubt it was customs officers doing an inspection , but more rather a sneaky ground baggage handler who thought the first class bag tags might be a indication to valuables contained inside along with the 2 hour delay to maximize "searching " for valuables.
#4
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
So landed this evening in Beijing after flying KA906. Got halfway through customs when a lady tapped me and handed me one of my shirts and said this fell out your bag. I thought for a second can't be one of my shirts as my bag is zip locked , then on further inspection I found my originally zip locked sealed bag had been opened and was actually half way unzipped. I wasn't about to publicly inspect my baggage in the arrival hall , so I waited until I got to the hotel.
Once at the hotel I opened my bag and the contents had been clearly ripped out and thrown back in, nothing compared to how neatly I packed my bag then subsequently restrained with bag straps.
Nothing seems to be taken nor was there any valuables in the bag , but now who would cut off the cable ties I locked my bag with ? Doubt it was customs officers doing an inspection , but more rather a sneaky ground baggage handler who thought the first class bag tags might be a indication to valuables contained inside along with the 2 hour delay to maximize "searching " for valuables.
Is it worth to complain or should I just take it on the chin ?
Once at the hotel I opened my bag and the contents had been clearly ripped out and thrown back in, nothing compared to how neatly I packed my bag then subsequently restrained with bag straps.
Nothing seems to be taken nor was there any valuables in the bag , but now who would cut off the cable ties I locked my bag with ? Doubt it was customs officers doing an inspection , but more rather a sneaky ground baggage handler who thought the first class bag tags might be a indication to valuables contained inside along with the 2 hour delay to maximize "searching " for valuables.
Is it worth to complain or should I just take it on the chin ?
#6
Original Poster
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
#7




Join Date: Dec 2016
Programs: MP, BR
Posts: 386

Actually the opposite logic may apply. The baggage handlers may worry that it is a set up if the luggage can be accessed that easily.
Sometimes I won't even bother to lock the luggage when travelling into/from China, just to see if anyone would want to take my dirty laundry
#8
Join Date: Oct 2014
Location: Too many now to keep track of
Programs: A handful of shiny cards
Posts: 221
90% of the time, baggage handlers are far too busy to go digging around in passengers luggage. Especially with all of the security cameras that are placed around the air-side area.
#9


Join Date: Apr 2015
Posts: 501
I remember seeing in the news that certain chinese airport baggage handlers need to put on camera when they work? But its probably not PVG or PEK otherwise i would have remember.
The news was either damage luggage or stolen goods, that particular airport state that all staff wear camera on duty so it must be the other airport (PEK/PVG dont remember) and police review the tape and caught the suspect.
The news was either damage luggage or stolen goods, that particular airport state that all staff wear camera on duty so it must be the other airport (PEK/PVG dont remember) and police review the tape and caught the suspect.
#10
Original Poster
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
I remember seeing in the news that certain chinese airport baggage handlers need to put on camera when they work? But its probably not PVG or PEK otherwise i would have remember.
The news was either damage luggage or stolen goods, that particular airport state that all staff wear camera on duty so it must be the other airport (PEK/PVG dont remember) and police review the tape and caught the suspect.
The news was either damage luggage or stolen goods, that particular airport state that all staff wear camera on duty so it must be the other airport (PEK/PVG dont remember) and police review the tape and caught the suspect.
#13
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Join Date: Jan 2007
Location: BOS/UTH
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Posts: 14,574
I use TSA-approved padlocks. The idea isn't to prevent opening and theft, -- we know that that will happen. My approach is to make it a little harder, so the miscreant will decide that my bag isn't worth the effort and move on to the next one.
#14
Join Date: Nov 2011
Posts: 547
When flying with CX or KA and have bags to check, I usually ask for a serial-numbered plastic lock/ strap to tie up the zips. Again, this is not to prevent theft, but rather to dissuade theft as well as to make sure my zips won't open by itself during its journey. I do miss this lock when flying with other airlines as most do not provide an equivalent.
#15
Original Poster
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,581
Just a little update....
I have yet to receive anyform of contact from KA since my email to them on the 27/06 and subsequently no reply to my follow up email on the 14/07. Terrible CS !
I have yet to receive anyform of contact from KA since my email to them on the 27/06 and subsequently no reply to my follow up email on the 14/07. Terrible CS !


