Help With Cathay
Jun 11, 2017 | 9:08 am
#1
Original Poster
Join Date: Jun 2017
Programs: Cathay Pacific, American, United, Delta, BA, Singapore,....
Posts: 1
Help With Cathay
Need Help with Cathay special offer but run into serious medical problem that prevents my flying with mandatory final departure date. Can anyone suggest a solution or a person to call at Cathay? Thank you!!
Jun 11, 2017 | 6:35 pm
#2
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
No clue, but I'd call reservations and see if they can do something with you presenting a doctor's note?
Perhaps, point to the conditions of carriage - 3.2.3 specifically:
https://www.cathaypacific.com/content/dam/cx/legal-and-privacy/general-conditions-of-carriage-for-passengers-baggage-en.pdf
Perhaps, point to the conditions of carriage - 3.2.3 specifically:
https://www.cathaypacific.com/content/dam/cx/legal-and-privacy/general-conditions-of-carriage-for-passengers-baggage-en.pdf
Jun 12, 2017 | 9:59 am
#4
Join Date: Aug 2001
Location: UK
Programs: BA GGL / AAdvantage Million Miler + Plat / TK Gold (not any more) / Hilton Diamond (via GGL)
Posts: 1,005
Need more info....
If we can get a bit more info about your problem then we might be in a better position to provide a more comprehensive response....
Jun 12, 2017 | 10:59 am
#5
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
1) Just call Cathay Reservations, explain your situation, and see what they say.
2) If you are a Marco Polo Club member, call them, and see what they say.
3) If you have travel insurance, I am 100% sure your situation has some kind of coverage.
Other than that, without further info, really don't know what else to tell you.
Jun 12, 2017 | 11:55 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,807