Problem with drinkable water, again
#1
Original Poster




Join Date: Jan 2015
Posts: 195
Problem with drinkable water, again
I was on CX104 MEL-HKG on Monday (in the A350) and there was a problem with the water supply which meant no drinkable water was available onboard.
FAs handed out bottled water. No coffee or tea was available.
They also handed out HK$40 gift vouchers on arrival at HKIA - although the vouchers were not much use because they were only valid for the remainder of that day (which only had two hours left).
I experienced the same problem on the same route about 2 years ago, although that was on the old A330.
FAs handed out bottled water. No coffee or tea was available.
They also handed out HK$40 gift vouchers on arrival at HKIA - although the vouchers were not much use because they were only valid for the remainder of that day (which only had two hours left).
I experienced the same problem on the same route about 2 years ago, although that was on the old A330.
#4
Ambassador: Japan Airlines



Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 17,148
With only 2 hours left to use the voucher, did they expect you to use them at the 7-11 and airport express counter?
#5
Original Poster




Join Date: Jan 2015
Posts: 195
Oh, it didn't inconvenience me too much (could've used a coffee though). I'm not complaining, just noting a maintenance issue. Interesting to see whether this is an ongoing problem.
#6
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,114
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