CX ramekin of nuts in J
Apr 5, 2016 | 8:01 am
#1
Original Poster
Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 798
CX ramekin of nuts in J
Hi all, curiosity has gotten the better of me and I have to know the answer to this question. In the past 2 months, I have taken a total of 8 regional flights in CX J class.
During the initial drinks run, on the lower level of the trolley, there has been a tray of ramekins of nuts. However, on every on of my 8 flights, I have not been offered nuts. I have observed the offering of nuts to be sporadic, but I would say that the majority of pax did not receive any nuts.
Am I missing something here, or do you need to specifically ask for them? It seems weird to go to the effort of putting them there and not giving them to anyone.
During the initial drinks run, on the lower level of the trolley, there has been a tray of ramekins of nuts. However, on every on of my 8 flights, I have not been offered nuts. I have observed the offering of nuts to be sporadic, but I would say that the majority of pax did not receive any nuts.
Am I missing something here, or do you need to specifically ask for them? It seems weird to go to the effort of putting them there and not giving them to anyone.
Apr 5, 2016 | 8:36 am
#2
Join Date: Apr 2014
Location: Hong Kong, London, Toronto, Bangkok
Programs: MPC, OneWorld, 1865 Voyager, Hyatt, Horizon Club
Posts: 161
Have just gotten off the regional J, and nuts were proactively offered. Same with most of my regional and long haul J flights. They are all warmed so... yes it does require effort.
While on some services they may "forget(?)", I just ask for them if they are not offered.
While on some services they may "forget(?)", I just ask for them if they are not offered.
Apr 5, 2016 | 9:37 am
#5
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
I've never had the nuts not served in J/F (or coach for that matter-just that those are the prepackaged ones) - Longhaul or regional !!
Calling IanfromHKG- you might, just, have competition! (For being singled out by CX IT, CX Staff or, the Gods for 'unstandard- published or not' service- and I say that without a hint of snark).
Calling IanfromHKG- you might, just, have competition! (For being singled out by CX IT, CX Staff or, the Gods for 'unstandard- published or not' service- and I say that without a hint of snark).
Apr 5, 2016 | 9:06 pm
#6
Join Date: Mar 2012
Location: London
Programs: BA Gold , Seigneur des Horaires des Mucci.
Posts: 2,437
Forget the nuts not even pre drinks
Just flew SYD to HKG in J
I was surprised on this flight no pre dinner drinks run occurred, yet bizarrley during the handing out of lunch I noticed a few ramikins of nuts on the lower level of the trolley. Did the deliberately skip a service here?
I was surprised on this flight no pre dinner drinks run occurred, yet bizarrley during the handing out of lunch I noticed a few ramikins of nuts on the lower level of the trolley. Did the deliberately skip a service here?
Apr 5, 2016 | 9:50 pm
#7
Join Date: Dec 2007
Location: HKG
Programs: CX Gold, Marriott Bonvoy Plat
Posts: 422
Same happened to me on a BKK flight as well.
Looked like another 'service enhancement' to me - they don't remove it altogether, but put it on the trolley without proactively offering them, assuming passengers will see them available on request.
The same enhancement tactic has been used for salt and pepper in J, toothpicks in Y etc.
Looked like another 'service enhancement' to me - they don't remove it altogether, but put it on the trolley without proactively offering them, assuming passengers will see them available on request.
The same enhancement tactic has been used for salt and pepper in J, toothpicks in Y etc.
Apr 5, 2016 | 10:50 pm
#8
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
From my experience
- regional flights (apart from Japan) do not have a proactive nut service
- Japan, there's the Japanese rice crackers (otsumami)
- for longhaul, nuts are offered proactively
Interestingly for the Japan flights, there used to be otsumami on the return flight from Japan to HK but not on the outbound (where they served nuts). Now there's otsumami for both legs.
- regional flights (apart from Japan) do not have a proactive nut service
- Japan, there's the Japanese rice crackers (otsumami)
- for longhaul, nuts are offered proactively
Interestingly for the Japan flights, there used to be otsumami on the return flight from Japan to HK but not on the outbound (where they served nuts). Now there's otsumami for both legs.
Apr 5, 2016 | 11:30 pm
#11
Join Date: Jun 2015
Location: Toulouse
Programs: Flying Blue, Marco Polo, Skywards, Etihad Guest, IHG, Aeroplan
Posts: 274
i agree. very inconsistent! on HKG-DPS, i remember FA gave me nuts but it was in the package, not in a ramekin. the other 3x i flew in J, i didn't receive anything. i also didn't see nuts being prepared.
Apr 5, 2016 | 11:47 pm
#12
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
That said, OP might just want to ask next time...I doubt the crew will turn it down.
Apr 6, 2016 | 1:13 am
#13
Original Poster
Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 798
One other point to note is that despkte not being offered nuts, they were on the trolley.Do the FA`s return the unused nuts to the bag if they are unused? If they simply throw them away then there doesn't seem to be much sense in not offering them.
Another thing that I have noticed is that the location of the nuts on the trolley is hard to reach for the FA, especially for the long haul J seat. So it may be that the FA is too lazy to reach for them.
I get the point that I should just ask, but I don't feel like I should need to ask in a premium cabin. Nuts are generally constant in every business class product in the world. I just don't like inconsistent service.
Another thing that I have noticed is that the location of the nuts on the trolley is hard to reach for the FA, especially for the long haul J seat. So it may be that the FA is too lazy to reach for them.
I get the point that I should just ask, but I don't feel like I should need to ask in a premium cabin. Nuts are generally constant in every business class product in the world. I just don't like inconsistent service.
Apr 6, 2016 | 1:34 am
#14
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
One other point to note is that despkte not being offered nuts, they were on the trolley.Do the FA`s return the unused nuts to the bag if they are unused? If they simply throw them away then there doesn't seem to be much sense in not offering them.
Another thing that I have noticed is that the location of the nuts on the trolley is hard to reach for the FA, especially for the long haul J seat. So it may be that the FA is too lazy to reach for them.
I get the point that I should just ask, but I don't feel like I should need to ask in a premium cabin. Nuts are generally constant in every business class product in the world. I just don't like inconsistent service.
Another thing that I have noticed is that the location of the nuts on the trolley is hard to reach for the FA, especially for the long haul J seat. So it may be that the FA is too lazy to reach for them.
I get the point that I should just ask, but I don't feel like I should need to ask in a premium cabin. Nuts are generally constant in every business class product in the world. I just don't like inconsistent service.
On shorter regional flights, they just go and give out the tray normal the appetizer and dessert are already placed in small cups...then the SP or FP comes around to give out the main course and offer drinks.
I'm not 100% sure what they do with the extra nuts but I doubt they put them back in the bag.
Apr 6, 2016 | 1:38 am
#15
Original Poster
Join Date: Sep 2009
Location: DUB / AUH / TPE
Posts: 798
Mixture of longer and shorter regional flights:
PVG - HKG
HKG - BKK
HKG - TPE
I get the TPE flight doesn't have full service due to length, but the others have the full drinks run followed by tray and bread followed by main course.
PVG - HKG
HKG - BKK
HKG - TPE
I get the TPE flight doesn't have full service due to length, but the others have the full drinks run followed by tray and bread followed by main course.