Do CX check credit card?
#1
Original Poster
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,066
Do CX check credit card?
Do CX check credit card in the following circumstances if the cardholder is not travelling with the passenger?
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
#2
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Do CX check credit card in the following circumstances if the cardholder is not travelling with the passenger?
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
#3
Join Date: Aug 2005
Location: San Francisco
Programs: QF Platinum, Former CX Diamond, TG Gold, HH Diamond, IHG Spire Ambassador, Amex Platinum
Posts: 173
In my experience, check in agents will always ask to see the credit card that was used to purchase tickets on cx.com.
#5
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
Do CX check credit card in the following circumstances if the cardholder is not travelling with the passenger?
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
1. For the taxes paid on award ticket issued by a partner airline
2. Tickets purchased via an online travel agency (cheaptickets, orbitz, expedia etc)
3. Tickets purchased directly at Cathay's official website
i. if you have used verified by visa / master securecode, no
ii. for any other case, yes
#7
Join Date: Jan 2000
Location: Melbourne,Victoria,Australia
Programs: QF Plat (Life Gold)
Posts: 1,072
They certainly used to, but more recently they have started to use other methods of verification; late last year when I purchased a ticket on cx.com using my Amex card, they texted a verification code to my cellphone which I had to enter to complete the booking. I was not subsequently asked to produce the card.
#8
Join Date: Jun 2015
Location: Jakarta
Programs: Flying Blue, Marco Polo, Skywards, Etihad Guest, IHG, Aeroplan
Posts: 269
i've always been asked to produce not only my credit cards but also my Asia Miles / MPC card. but i guess this is the procedure in Shanghai/mainland China only?
once I had a big argument with the check-in staff because she said the name written on my credit card is different than the name written on the boarding pass so she refused to check me in. On the ticket, it's written last name and first name whereas on my credit card it's written first name and last name
once I had a big argument with the check-in staff because she said the name written on my credit card is different than the name written on the boarding pass so she refused to check me in. On the ticket, it's written last name and first name whereas on my credit card it's written first name and last name
#10
Join Date: Aug 2005
Location: San Francisco
Programs: QF Platinum, Former CX Diamond, TG Gold, HH Diamond, IHG Spire Ambassador, Amex Platinum
Posts: 173
Then you are particularly lucky. I use cx.com so infrequently to book travel since it is so user unfriendly that I distinctly recall every single time I've done so. The last time was the week before last and I was asked for the credit card both outbound and inbound.
Perhaps you use it so frequently that your credentials have been cleared?
Perhaps you use it so frequently that your credentials have been cleared?
#11
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
once I had a big argument with the check-in staff because she said the name written on my credit card is different than the name written on the boarding pass so she refused to check me in. On the ticket, it's written last name and first name whereas on my credit card it's written first name and last name
#12
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
So to cut it short, they still check credit cards but I think black and white policy is that not on DM.
#15
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,347
The first time I used Amex and had no status; the second time I used Visa (but declined VbV) and had status.