Baggage Allowance
#1
Original Poster




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
Baggage Allowance
Not sure if it was discussed before but I'm wondering if CX has any plans on increasing baggage allowance across their network?
I noticed SQ is already offering 30Kgs for Economy, 40Kgs for Business and 50Kgs for First...Qatar also have the same rules, while my brother says on JL they have switched to per piece system for all flights, where First/Business Class can bring 3 x 32Kgs while economy passengers are allowed up to 2 x 23Kgs.
I noticed SQ is already offering 30Kgs for Economy, 40Kgs for Business and 50Kgs for First...Qatar also have the same rules, while my brother says on JL they have switched to per piece system for all flights, where First/Business Class can bring 3 x 32Kgs while economy passengers are allowed up to 2 x 23Kgs.
#2


Join Date: Feb 2008
Location: Hong Kong
Programs: CX DM
Posts: 215
I asked CX this (again) a few months ago because BA also have a generous 3 x 32kg (+ 1 x32kg, if you're DM / OWE) on the LHR route
Reply was that they have no plans to change - which is what they've been saying for the past few years when I've asked.
I voted with my feet and flew with BA...CW isnt great but I can sleep reasonably well and the food is better
Reply was that they have no plans to change - which is what they've been saying for the past few years when I've asked.
I voted with my feet and flew with BA...CW isnt great but I can sleep reasonably well and the food is better
#3
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
I asked CX this (again) a few months ago because BA also have a generous 3 x 32kg (+ 1 x32kg, if you're DM / OWE) on the LHR route
Reply was that they have no plans to change - which is what they've been saying for the past few years when I've asked.
I voted with my feet and flew with BA...CW isnt great but I can sleep reasonably well and the food is better
Reply was that they have no plans to change - which is what they've been saying for the past few years when I've asked.
I voted with my feet and flew with BA...CW isnt great but I can sleep reasonably well and the food is better
#4
Original Poster




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
Since turning GO it never has been a problem for me but when I was speaking to a few friends they told me the reason why I decided to fly SQ to Europe this summer is because SQ gives 30kgs in Y instead of 20Kgs with CX.
#7
Original Poster




Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,287
MH is offering the same 30-40-50kgs also...is CX the only one left (perhaps with PR) that still offers 20-30-40kgs?
By the way, MH has an on going promotion to Europe from MNL, 1,610 USD for J Class or about 1,750 with taxes.
By the way, MH has an on going promotion to Europe from MNL, 1,610 USD for J Class or about 1,750 with taxes.
#8
Moderator, Emirates




Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,429
When I got to HKG, I tracked down a supervisor and explained the situation. She apologised profusely as she knew exactly about the allowance for OWS and said she would get a message sent to PEK to reiterate the baggage policy for OWS.
There were no problems or questions asked on my return from SUB.
I was amazed when the GA in PEK said to me that BA has nothing to do with CX. She was still adamant when I explained they were both in the One World alliance. Even the CX/KA rep in PEK was dismissive. When I told the supervisor in HKG about this she asked if it was a man I had dealt with. I confirmed, and her facial expression told me that she was seemed to have had or known about previous experience with him.
My advice is to go with a copy of the OW page on extra baggage allowance for OWS pax.
In contrast, I flew QR from PEK a couple of weeks prior to this. Given that they have not long been OW members, I was expecting a bit of head scratching and reservations from their ground staff, but when I presented my luggage there were no questions asked or eye lids batted. QR staff seemed more than aware.
Safe & Happy Travels
S

