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Time to post mileage for non OW codeshare flights?

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Time to post mileage for non OW codeshare flights?

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Old Jul 28, 2015 | 9:45 pm
  #1  
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Time to post mileage for non OW codeshare flights?

Has anyone noticed a huge delay in posting mileage accrual for codeshare flights booked through CX but operated by non CX / OW metal? I've had 3 flights going back nearly 6 weeks that have not posted. I submitted a mileage request for the first one a few weeks back but haven't heard anything from CX.

I used to get credit quite quickly but now it seems to not update, even when I make the booking on CX.com.
casbroker is offline  
Old Jul 29, 2015 | 11:57 am
  #2  
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Out of curiosity, which carrier specifically are you talking about? I don't think it matters whether or not the booking was made on CX.com.
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Old Jul 31, 2015 | 12:22 am
  #3  
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Originally Posted by ernestnywang
Out of curiosity, which carrier specifically are you talking about? I don't think it matters whether or not the booking was made on CX.com.
Both Bangkok Airways and Vietnam Airways. They are codeshare partners for flights to Koh Samui and Hanoi.
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Old Aug 1, 2015 | 10:39 am
  #4  
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No experience in these cases. I suggest you to keep the original BP while filing a missing mileage report. Although for CX-coded FLTs the operator does not need to be an AM partner, FYI PG is a very recent addition to AM and VN left AM a few years ago. CX may need to ask you to mail in the BP.
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