HKIA app update
#1
Original Poster


Join Date: Sep 2013
Location: Beijing, Paris, Edinburgh
Programs: Marco Polo Diamond, Flying Blue Platinum for Life, GHA Black, IHG Platinum
Posts: 451
HKIA app update
Apologies if this should be in another forum, but since the HKIA app is a useful companion to the CX app, I thought I would try posting here.
I downloaded an update today (Android), which seems to be a pretty major revision to the app, and it is a disaster....it blocks my smartphone screen and is impossible to open. Has anyone else had the same problems as me ?
I downloaded an update today (Android), which seems to be a pretty major revision to the app, and it is a disaster....it blocks my smartphone screen and is impossible to open. Has anyone else had the same problems as me ?
#2
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
iPhone version looks fine... Some people said push might not work and need re-setup after update but seems not unusable
(I have a flight tomorrow and will know if the push works for me or not)
(I have a flight tomorrow and will know if the push works for me or not)
#4
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Works fine for me. Just update from App Store, not even need to make a change in the setting page
But I did have notification on before, so maybe that's the difference?
But I did have notification on before, so maybe that's the difference?
#5
Original Poster


Join Date: Sep 2013
Location: Beijing, Paris, Edinburgh
Programs: Marco Polo Diamond, Flying Blue Platinum for Life, GHA Black, IHG Platinum
Posts: 451
I have just reinstalled the app one more time (from Play Store), but always the same problem...first I see the new home page with the nice aerial view of the airport, then I get a page which tells me to "drag on the screen to show the slide menu", but at this point the screen freezes completely. I can't even use the back button to escape. All my other apps are working OK, by the way....


