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Originally Posted by carrotjuice
(Post 25026684)
This password security thingy that requires the use of not just alpha numeric but also SYMBOLS is frankly a bit of an overkill.
Even banks' online banking don't require symbols! Wonder what made CX swing the pendulum too far, requiring OTP for redemptions for instance. Have there been many fraudulent redemptions in recent years? |
The website is acting up right now, but I was able to switch to a complex password.
I'm glad they made this change. |
This is crazzy. Too many things to remember... upper case, number and symbol... i have already done a password reset once... here's to many more!
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This is absolutely ridiculous--like an 8th grade computer science project. I am all for strong passwords and typically use one or two very complex ones but I like to be able to memorize them. If CX wants a special character included that's OK with me but let me chose any special character(s)--not limited to just a very few that I typically do not use. And bouncing back and forth between character sets on a smartphone is a true pain in the a**s. So now I will have to devise a new one totally unique to CX. Shame on their infantile IT staff.
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Can anyone log into their accounts today? I tried a dozen times over the past hour, and it tells me my password is incorrect. Note - I could still access yesterday.
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Logged in fine a second ago
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Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
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Originally Posted by cxauhk
(Post 25040866)
Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
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I can't even get the password reset e-mail...
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I change it via asiamiles.com and went smoothly...
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Originally Posted by cxauhk
(Post 25040866)
Sigh ... still no go .. so ended up resetting the password, and was given "Your new password is identical to the old password" ... so it means that despite entering it correctly (I even typed it into notepad to ensure I had caps lock off, etc), the system tells me it is wrong.
Luckily the second password I came up with worked. |
I always need to reset my password in order to login successfully. This change with alphanumberic password doesnt resolve the weak IT support team of CX.
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I mainly use mostly my BA account, but I also have an Asia Miles account.
Changed my password last week and been logging in just fine. |
Originally Posted by michaelworchid
(Post 25018810)
Well I was asked to change my PW upon logging in today.
I like this change. But what I don't like is that they do not accept @ as a special character. Why not just use a common standard? |
Originally Posted by Poon
(Post 25062446)
I hope you're not using your email address as password ;)
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