OLCI - is multiple FFP# possible?
May 19, 2015 | 4:31 pm
#1
Original Poster
Join Date: Jun 2009
Posts: 243
OLCI - is multiple FFP# possible?
I am trying to OLCI on CX for LAX-HKG (CX) then HKG-PVG (KA) - same reservation number. Since I am an Alaska member and KA flights cannot be accrued, I need to have both my AS and CX numbers.
When I booked the ticket, I had AS number on CX flight, and my MPC number on KA flight. Today, when I tried to OLCI, there is only one FFP number available for both flight. I didn't finish the check in process. However, when I looked at my reservation, both flights FFP# changed to CX and I could not change it back. Is there a way to OLCI with both numbers? If not, can the counter agent check me in with both numbers, or I will have to change the number at HKG for my connecting flight?
Is there any benefit of OLCI at all?
When I booked the ticket, I had AS number on CX flight, and my MPC number on KA flight. Today, when I tried to OLCI, there is only one FFP number available for both flight. I didn't finish the check in process. However, when I looked at my reservation, both flights FFP# changed to CX and I could not change it back. Is there a way to OLCI with both numbers? If not, can the counter agent check me in with both numbers, or I will have to change the number at HKG for my connecting flight?
Is there any benefit of OLCI at all?
May 19, 2015 | 4:34 pm
#2
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Join Date: May 2006
Location: HKG
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Yes, and or u can hv diff numbers on diff flights too, theres an "apply for all segments in this itinerary" button
Yes, and or u can hv diff numbers on diff flights too, theres an "apply for all segments in this itinerary" button
May 20, 2015 | 4:31 am
#3
Original Poster
Join Date: Jun 2009
Posts: 243
thanks.
Jun 3, 2015 | 3:58 am
#5
Original Poster
Join Date: Jun 2009
Posts: 243
Just report back my experience. No one could do it. After I attempted (but did not finish) the OLCI, all segments FFP# changed to my AS #. There is no option for multiple FFP# on OLCI interface.
I then asked the check-in agent at LAX to enter the MPC# for the KA flight. He tried a few minutes without success. All my BP still shows AS#. At HKG, I asked the gate agent to do that same thing. He tried, and again, his system won't allow him to do that.
I will not even try OLCI on my returning flights and see if both numbers will be in place. (My reservation shows AS# for CX flight, and MPC# for KA flight).
I then asked the check-in agent at LAX to enter the MPC# for the KA flight. He tried a few minutes without success. All my BP still shows AS#. At HKG, I asked the gate agent to do that same thing. He tried, and again, his system won't allow him to do that.
I will not even try OLCI on my returning flights and see if both numbers will be in place. (My reservation shows AS# for CX flight, and MPC# for KA flight).
Jun 12, 2015 | 4:23 am
#7
Original Poster
Join Date: Jun 2009
Posts: 243
I give up.
Jun 14, 2015 | 5:44 am
#10
Original Poster
Join Date: Jun 2009
Posts: 243
Airport agent tried quite a few times both at LAX and HKG, and they weren't able to do so. I will see what happens on my return flights. Lessons learned here, do not even try OLCI.