FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   The Wing access question (https://www.flyertalk.com/forum/cathay-pacific-cathay/1665746-wing-access-question.html)

Rusikusa Mar 23, 2015 11:20 pm

The Wing access question
 
Hello,

I'm traveling LAX-HKG in First Class, have stopover for 3 days than continue HKG-ICN in Business(No First class). Do I have access to The Wing lounge before HKG-ICN flight?

Thank you.

kaka Mar 23, 2015 11:23 pm

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)

The business section, yes.

Rusikusa Mar 23, 2015 11:25 pm

But not the first class, correct?

Cathay Boy Mar 23, 2015 11:31 pm

Correct, you get access to the fare class you're traveling to, not from. So J section Wing (or any other J lounges)

alphaod Mar 24, 2015 12:23 am

If it was a transit, you would have been allowed.

AAExpDFW Mar 24, 2015 9:51 pm

You do get the first class lounge in LAX though.

Rusikusa Mar 25, 2015 10:12 pm


Originally Posted by AAExpDFW (Post 24560893)
You do get the first class lounge in LAX though.



Which one? Qantas First class lounge?

superflush Mar 25, 2015 10:25 pm

You would have gotten access to the First Class part of The Wing if you were in transit. I don't know at what point you would not be able to access the First Class part of The Wing with your with your LAX-HKG First Class boarding pass.

At LAX, the lounge should be the Oneworld Business Lounge in TBIT.

QRC3288 Mar 25, 2015 11:07 pm


Originally Posted by superflush (Post 24566344)
You would have gotten access to the First Class part of The Wing if you were in transit. I don't know at what point you would not be able to access the First Class part of The Wing with your with your LAX-HKG First Class boarding pass.

in transit on a CX ticket is defined as <24 hours, unless for the rare instances whereby a certain flight isn't daily and CX permitted the routing.

Practically speaking, my suspicion is the lounge agents might not be so strict, and allow it until the end of day arrival +1. Even though technically the Cx cutoff at HKIA is 24 hours for "transit" before it's called a "stopover" (ie, 9am arrival on Arrival Day, technically it's a transit if your departing flight is by 8:59am on Arrival Day +1. But methinks you'd have a good shot at getting into the F lounge any time during Arrival Day +1 even though technically a "stopover" at that point)

In the OP's case, his 3 days is well beyond the definition of transit and his inbound BP will not be honored for access to the F side of The Wing for his departing flight in J.

superflush Mar 26, 2015 1:12 am


Originally Posted by QRC3288 (Post 24566453)
in transit on a CX ticket is defined as <24 hours, unless for the rare instances whereby a certain flight isn't daily and CX permitted the routing.

I see. Thanks for clearing things up. I guess I'll keep this in mind for CX award flights.

susiesan Mar 26, 2015 12:40 pm


Originally Posted by QRC3288 (Post 24566453)
in transit on a CX ticket is defined as <24 hours, unless for the rare instances whereby a certain flight isn't daily and CX permitted the routing.
.

My plan is to arrive from CX 881 in F at 7:40am, go to The Wing for a shower and breakfast, exit the airport and take the train into Hong Kong. After playing tourist for the day, take the train back to HKIA, have dinner in The Wing, maybe another shower, and depart on CX 611 at 8:10pm in J. According to what you say, I am considered in transit and can use the Wing upon my return to the airport, right?

GE90-115B Mar 26, 2015 1:45 pm


Originally Posted by susiesan (Post 24569395)
My plan is to arrive from CX 881 in F at 7:40am, go to The Wing for a shower and breakfast, exit the airport and take the train into Hong Kong. After playing tourist for the day, take the train back to HKIA, have dinner in The Wing, maybe another shower, and depart on CX 611 at 8:10pm in J. According to what you say, I am considered in transit and can use the Wing upon my return to the airport, right?

The Wing is on the airside of HKIA, you technically can't spend some time in the Wing after getting off CX881 if you intend to visit the city. But there is a way to reenter the city from the departure side of the airport. You could tell the lounge agent that you would like to go back to the city, and they will take you through a series of backdoors to be back on landside. I never tried, nor do I intend to in the future so can't comment on how much of a hassle this can be.

susiesan Mar 26, 2015 2:19 pm


Originally Posted by GE90-115B (Post 24569802)
The Wing is on the airside of HKIA, you technically can't spend some time in the Wing after getting off CX881 if you intend to visit the city. But there is a way to reenter the city from the departure side of the airport. You could tell the lounge agent that you would like to go back to the city, and they will take you through a series of backdoors to be back on landside. I never tried, nor do I intend to in the future so can't comment on how much of a hassle this can be.

I'd use the arrivals lounge but I read it is a zoo and very crowded in the mornings with a wait for showers. I don't want to waste any of the time I have of the 12 hour Hong Kong stopover.

Cathay Boy Mar 26, 2015 3:02 pm


Originally Posted by GE90-115B (Post 24569802)
The Wing is on the airside of HKIA, you technically can't spend some time in the Wing after getting off CX881 if you intend to visit the city. But there is a way to reenter the city from the departure side of the airport. You could tell the lounge agent that you would like to go back to the city, and they will take you through a series of backdoors to be back on landside. I never tried, nor do I intend to in the future so can't comment on how much of a hassle this can be.

If this is true CX is breaking make security risks. The whole point of customs check is for a nation/place to know who entered and who left. If I entered to the departure side, HK knows I left, but if a CX agent let me back to landside, HK has no idea I've reentered. I really doubt CX will take down my name and passport info and report to customs.

Not to mention any good custom will realized I've tried to leave twice (upon returning), or will CX allow me back on departure side through a series of backdoors again? Sheesh.... whoever said this was possible, I really doubt it... if I'm HK government and realizes CX is doing this type of favorites to their elite fliers, I would be very angry....

GE90-115B Mar 26, 2015 3:10 pm


Originally Posted by Cathay Boy (Post 24570207)
If this is true CX is breaking make security risks. The whole point of customs check is for a nation/place to know who entered and who left. If I entered to the departure side, HK knows I left, but if a CX agent let me back to landside, HK has no idea I've reentered. I really doubt CX will take down my name and passport info and report to customs.

No no no, HK does know you reentered the city so don't get me wrong. What I meant by "backdoor" is that the passenger will be taken to a place so that the immigration process for entering HK can be completed again, maybe there is a special passengway from airside that leads to the immigration hall of the arrival level.

One time I was trying to go to Mainland China through a border-crossing in Lok Ma Chau (northern outskirts of HK), only to find that my huixiangjing (direct translation: "go-home card") expired when I got to the Mainland Chinese immigration checkpoint. I was escorted to a special office through a passageway by the customs staff in order to allow me to get back into HK. There has got to be something similar at HKIA.

QRC3288 Mar 26, 2015 8:06 pm


Originally Posted by susiesan (Post 24569986)
I'd use the arrivals lounge but I read it is a zoo and very crowded in the mornings with a wait for showers. I don't want to waste any of the time I have of the 12 hour Hong Kong stopover.

Interesting. I personally have never waited longer than 15 minutes for The Arrival showers, and in that case they're almost certainly faster than the somewhat frowned upon method you're discussing. I did read another fellow say he once waited for an hour, which is nuts. CX has gotta do something about that. Totally defeats the purpose of arrival showers.


Originally Posted by Cathay Boy (Post 24570207)
If this is true CX is breaking make security risks. The whole point of customs check is for a nation/place to know who entered and who left. If I entered to the departure side, HK knows I left, but if a CX agent let me back to landside, HK has no idea I've reentered. I really doubt CX will take down my name and passport info and report to customs.

Not to mention any good custom will realized I've tried to leave twice (upon returning), or will CX allow me back on departure side through a series of backdoors again? Sheesh.... whoever said this was possible, I really doubt it... if I'm HK government and realizes CX is doing this type of favorites to their elite fliers, I would be very angry....

Cathay Boy, I don't think it was explained clearly. Immigration will be properly cleared each time. Someone from CX or security personnel will escort the airside (departure) passenger to a side door and elevator, which brings the passenger downstairs to arrivals. Once downstairs on the arrivals level, that passenger will find himself in the flow of arriving passengers, and still must clear immigration before being allowed into HK. And, in order to return to the airside (departure) section, he/she will need to go back through exit immigration. In my experiences doing this, CX tries to ascertain your reason for leaving and the implication is this is not something to be abused.

Basically, what happens if your plans change after clearing immigration but before you board your flight? This is the method to exit the airport. I've done it once or twice myself (out of hundreds of departing flights from HKG), although I had personal issues arise unrelated to lounge hopping. So I have no doubt it's feasible, legal and available to be (ab)used in the manner susiesan mentions. I just hope it doesn't become prevalent because the proposed reason is not why this safety valve exists. I have also heard of more egregious abuses, guys who buy a J or F ticket, go airside, hang out in the lounge all day for free grub, and then cancel their ticket. The way they exit the airport is in the manner described.

cxfan1960 Mar 26, 2015 11:32 pm


Originally Posted by susiesan (Post 24569986)
I'd use the arrivals lounge but I read it is a zoo and very crowded in the mornings with a wait for showers. I don't want to waste any of the time I have of the 12 hour Hong Kong stopover.

The Arrival is usually quite empty. I used The Arrival about 30-40 times in early mornings, and there was only once there was a waitlist for shower. I would say you will spend 20-30 minutes more if you use the Wing.

QRC3288 Mar 27, 2015 12:22 am


Originally Posted by cxfan1960 (Post 24572023)
I used The Arrival about 30-40 times in early mornings, and there was only once there was a waitlist for shower. I would say you will spend 20-30 minutes more if you use the Wing.

ditto for me.

LHR/MEL/Europe FF Mar 27, 2015 6:19 pm


Originally Posted by susiesan (Post 24569986)
I'd use the arrivals lounge but I read it is a zoo and very crowded in the mornings with a wait for showers. I don't want to waste any of the time I have of the 12 hour Hong Kong stopover.

I'm with others on this... head for the arrivals lounge.

You'll save time not clearing security to get back to the Wing and you'll save time and bother to the staff asking them to escort you back out from the Wing to immigration.

You can also store your luggage at the arrivals lounge (which is more or less directly under the train to the city).

susiesan Mar 28, 2015 7:55 am


Originally Posted by LHR/MEL/Europe FF (Post 24576549)
I'm with others on this... head for the arrivals lounge.

You'll save time not clearing security to get back to the Wing and you'll save time and bother to the staff asking them to escort you back out from the Wing to immigration.

You can also store your luggage at the arrivals lounge (which is more or less directly under the train to the city).

With a scheduled arrival of 7:40 am is the arrivals lounge very busy at this hour? I was using the info on this thread:

http://www.flyertalk.com/forum/catha...lways-zoo.html

Is there an easy place to see how many CX arrivals there are at any given time? How many shower stalls are in the arrivals? My husband and I can use the same one if it is crowded so as to speed up things. Are they big enough for 2 people to be in at the same time like the cabanas are?

cxfan1960 Mar 28, 2015 9:28 am


Originally Posted by susiesan (Post 24578501)
With a scheduled arrival of 7:40 am is the arrivals lounge very busy at this hour? I was using the info on this thread:

http://www.flyertalk.com/forum/catha...lways-zoo.html

Is there an easy place to see how many CX arrivals there are at any given time? How many shower stalls are in the arrivals? My husband and I can use the same one if it is crowded so as to speed up things. Are they big enough for 2 people to be in at the same time like the cabanas are?

The situation as in that link is quite unusual. I sometimes stayed for a while before entering the City. There were few people at 8am in my recollection. Of course, if you are really unlucky, you may have to wait. IMHO, the showers are for one person. There are about eight stalls (I think).

If you like to spend more time in the City, you may not be able to use the cabanas anyway. I seldom had to wait for the cabanas before Wing F remodeling, but with now... there was only one time I do not need to wait in the past year (and for that time, the person behind me was on waiting list already - I was ahead of him by about 10 seconds).

christep Mar 28, 2015 10:26 am


Originally Posted by Cathay Boy (Post 24570207)
If this is true CX is breaking make security risks. The whole point of customs check is for a nation/place to know who entered and who left.\

Er, no. You really need to educate yourself on the difference between customs, immigration (and emigration) and security.

kaka Mar 29, 2015 2:10 am

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)


Originally Posted by susiesan

Originally Posted by GE90-115B (Post 24569802)
The Wing is on the airside of HKIA, you technically can't spend some time in the Wing after getting off CX881 if you intend to visit the city. But there is a way to reenter the city from the departure side of the airport. You could tell the lounge agent that you would like to go back to the city, and they will take you through a series of backdoors to be back on landside. I never tried, nor do I intend to in the future so can't comment on how much of a hassle this can be.

I'd use the arrivals lounge but I read it is a zoo and very crowded in the mornings with a wait for showers. I don't want to waste any of the time I have of the 12 hour Hong Kong stopover.

In practice, no problem

The problem is ur wait at the wing (showers/cabanas and wait for escort) may or may not be longer than the wait at arrivals.

Cathay Boy Mar 29, 2015 1:27 pm


Originally Posted by christep (Post 24579116)
Er, no. You really need to educate yourself on the difference between customs, immigration (and emigration) and security.

After reading hundreds of posts I'm glad you finally found a chance to come after me with this one. Was it worth it?

I always find it fascinating that "F fliers" have so much time roaming around here going after another poster every chance he/she gets. Don't you guys have much better things to do, like run a company or something?

Cathay Boy Mar 29, 2015 1:30 pm


Originally Posted by kaka (Post 24582142)
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)

In practice, no problem

The problem is ur wait at the wing (showers/cabanas and wait for escort) may or may not be longer than the wait at arrivals.

This is extraordinary service (escort) to provide. I'm not sure I'm glad CX provides it or not, I guess it's worth it for those that truly needs it....

Personally I have e-channel and I find HKIA very efficient that if I need to run into town for a couple of hours and back, I just use e-channel out (5 min.), go out, do my business, come back, and go through security and e-channel back in again (never more than 15 min. tops).

If you are frequent traveler to HK, e-channel is a MUST.

beckoa Mar 30, 2015 12:37 am

Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)

Echannel was great today. Had time for a glass of bubbly, grab a paper and help out someone w/ a survey (about tourism to HKG) before my friend made it thru the traditional visitors line.

Cathay Boy Mar 30, 2015 6:52 am


Originally Posted by beckoa (Post 24586963)
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)

Echannel was great today. Had time for a glass of bubbly, grab a paper and help out someone w/ a survey (about tourism to HKG) before my friend made it thru the traditional visitors line.

Echannel is a must, and it makes going in and out of HKIA very smooth. HKIA has a wonderful security line that are always well-manned and efficient (unlike USA Terminals where usually only 1 of 5 security lines are open, and horribly manned and the agents only stood there and yell at you with no assistance whatsoever.)

susiesan Mar 30, 2015 1:28 pm

Can I use echannel as a one time thing? How do I sign up? Is it free?

Cathay Boy Mar 30, 2015 2:10 pm


Originally Posted by susiesan (Post 24590183)
Can I use echannel as a one time thing? How do I sign up? Is it free?

If you are MPC Silver, Gold or Diamond you are qualify.

If you are not don't despair, if you have traveled to HK 3 times in any three month period you are qualified to apply for e-channel good for the year.

First time application used to be able to do it before customs, but now they moved the office behind the customs. So you need to do the paper.form first, passed the customs, go to the e-channel office (it's really just a cubicle), and hand them your passport and show them you qualify (either with MPC card or show them passport stamps that you are frequent traveler).

If there are no line in front of you it's fairly quick. But last time I did that there were 4 people in front of me, took awhile....

nightkhan Mar 30, 2015 2:51 pm


Originally Posted by susiesan (Post 24590183)
Can I use echannel as a one time thing? How do I sign up? Is it free?

As Cathay Boy explained it's free if you are MPC Silver, Gold or Diamond, or if you travelled to HK 3 times in a year. However you need to sign up first which is done after going through immigrations in the Arrivals Hall, so to answer your other question, no you cannot use it for a one time entry.

LHR/MEL/Europe FF Mar 30, 2015 3:06 pm

For non status card holders, the requirement is three times in 12 months, not 3 months.

http://www.immd.gov.hk/eng/services/..._visitors.html

Thunderroad Mar 30, 2015 3:13 pm


Originally Posted by susiesan (Post 24569395)
My plan is to arrive from CX 881 in F at 7:40am, go to The Wing for a shower and breakfast, exit the airport and take the train into Hong Kong. After playing tourist for the day, take the train back to HKIA, have dinner in The Wing, maybe another shower, and depart on CX 611 at 8:10pm in J. According to what you say, I am considered in transit and can use the Wing upon my return to the airport, right?


Originally Posted by GE90-115B (Post 24569802)
The Wing is on the airside of HKIA, you technically can't spend some time in the Wing after getting off CX881 if you intend to visit the city. But there is a way to reenter the city from the departure side of the airport. You could tell the lounge agent that you would like to go back to the city, and they will take you through a series of backdoors to be back on landside. I never tried, nor do I intend to in the future so can't comment on how much of a hassle this can be.

susiesan, what you're planning to do should be no problem. Arriving in F from the USA and then departing in J for Cambodia, I did this just a couple of months ago without any problem, though under slightly different circumstances. (Forgot to bring a photo with me for getting visa on arrival in Cambodia, so went through immigration and customs to get photos at a machine in the landside part of the airport.) The F lounge staff at the F entrance to the Wing seemed quite accustomed to helping out in this way. I left my bags in their office and got tags for them. I had to wait perhaps 10 minutes for a staff member to become available, but then he escorted me as far as immigration into HKG. So I was stamped out and then stamped back in just 20 minutes later, after getting the photos. So you'll be able to do the same after spending the day in HKG.

There was some question above about getting a cabana to shower in the Wing. I've done this several times with no wait or just a minimal wait (they give you one of those vibrating buzzer things to let you know, so you can wait wherever you want in the lounge) since the remodel of the Wing, though I guess waiting times can vary. But I believe there are also shower rooms in addition to the cabanas, so you can wash up even if the cabanas are full.

Can't comment on using the Wing versus the Arrivals Lounge, but doing this via the Wing is pretty easy and the Wing (especially in F) is a very nice lounge.

Hope it all works out!

jerrywu Mar 30, 2015 5:21 pm


Originally Posted by nightkhan (Post 24590645)
As Cathay Boy explained it's free if you are MPC Silver, Gold or Diamond, or if you travelled to HK 3 times in a year. However you need to sign up first which is done after going through immigrations in the Arrivals Hall, so to answer your other question, no you cannot use it for a one time entry.

Believe or not, HK immigration officer would not process it when my friend completed his third visit to HK in a year. He said, "Yes 3 times, so next time you can apply." Got up, and he headed out for washroom .....:confused:

Cathay Boy Mar 31, 2015 4:44 am


Originally Posted by jerrywu (Post 24591358)
Believe or not, HK immigration officer would not process it when my friend completed his third visit to HK in a year. He said, "Yes 3 times, so next time you can apply." Got up, and he headed out for washroom .....:confused:

Maybe they count "3 times" as 3 in-and-out times.... so technically your friend is 2.5 times (in, and not out) and not 3 times....

I'm not saying this is it, just trying to read his mind....

jerrywu Mar 31, 2015 3:03 pm


Originally Posted by Cathay Boy (Post 24593407)
Maybe they count "3 times" as 3 in-and-out times.... so technically your friend is 2.5 times (in, and not out) and not 3 times....

I'm not saying this is it, just trying to read his mind....

Umm, this makes sense. ^^^

Duke787 Mar 31, 2015 9:25 pm


Originally Posted by QRC3288 (Post 24566453)
in transit on a CX ticket is defined as <24 hours, unless for the rare instances whereby a certain flight isn't daily and CX permitted the routing.

Question with regards to the above. If I'm on CX 879 (SFO - HKG) in F which arrives at 7pm at night and then am departing the next day at 12pm on KA 900 in J (HKG - PEK) will I be able to access the F portion of The Wing since the transit will be less than 24 hours or because of the overnight will I be limited to the J lounges via KA J

superflush Mar 31, 2015 11:28 pm


Originally Posted by flyerdude88 (Post 24598081)
Question with regards to the above. If I'm on CX 879 (SFO - HKG) in F which arrives at 7pm at night and then am departing the next day at 12pm on KA 900 in J (HKG - PEK) will I be able to access the F portion of The Wing since the transit will be less than 24 hours or because of the overnight will I be limited to the J lounges via KA J

I interpret that as though you'd be able to access the F part of The Wing. But I've never done it myself.

QRC3288 Apr 1, 2015 1:15 am


Originally Posted by flyerdude88 (Post 24598081)
Question with regards to the above. If I'm on CX 879 (SFO - HKG) in F which arrives at 7pm at night and then am departing the next day at 12pm on KA 900 in J (HKG - PEK) will I be able to access the F portion of The Wing since the transit will be less than 24 hours or because of the overnight will I be limited to the J lounges via KA J

To be honest, I am not sure. I am a DM member so have access to the Wing F regardless. What I am certain about is that <24 hours is how CX denotes a "transit" (vs "stopover") for ticket purposes, and that CX does allow(certain? all?) transit passengers arriving on an F flight transfer to regional J access to the F side, regardless if the departing flight is another day.

Hopefully some other folks on here can chime in to make sure. I'm certain I've seen folks post about this identical issue before.

alphaod Apr 1, 2015 3:11 am

My first time registering for E-Channel, I didn't know you could get it with your FFP card, so I waited until the third (not the fourth) on that passport and was registered with no issues. With my new passports, I have been using my MPO card now.

cxfan1960 Apr 2, 2015 7:05 pm


Originally Posted by alphaod (Post 24598865)
My first time registering for E-Channel, I didn't know you could get it with your FFP card, so I waited until the third (not the fourth) on that passport and was registered with no issues. With my new passports, I have been using my MPO card now.

Please stay on topic...

cxfan1960
CX CoMod


All times are GMT -6. The time now is 8:11 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.