Seat selection.
Feb 15, 2015 | 5:10 pm
#1
Original Poster
Join Date: Sep 2010
Programs: United 1K
Posts: 89
Seat selection.
Pardon if this has been explained before. My wife and I purchased business class seats in April from HKG to the Maldives. We were assigned seats in the back of the business class section. I can pull up my itenerary under Manage Booking icon on Cathays site but it will not allow me to select a different seat. Has this been a common finding for you guys? I was under the impression you would see a seat map and be able to pick your seat?
Feb 15, 2015 | 7:37 pm
#5
Join Date: Mar 2014
Programs: Oneworld, *A; Hilton, SPG
Posts: 488
I found it a bit unintuitive, but to see the seat map on CX Manage My Booking site, you need to click the 'Update' button below the table showing your seat assignment in the 'Seat' tab.
Feb 15, 2015 | 8:50 pm
#6
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Feb 16, 2015 | 7:38 pm
#7
Join Date: Jan 2012
Programs: QFF Platinum (OWE) VA Gold
Posts: 56
Pardon if this has been explained before. My wife and I purchased business class seats in April from HKG to the Maldives. We were assigned seats in the back of the business class section. I can pull up my itenerary under Manage Booking icon on Cathays site but it will not allow me to select a different seat. Has this been a common finding for you guys? I was under the impression you would see a seat map and be able to pick your seat?
I fell for this trap, as most engines you click "update" after you have selected a seat.....
Feb 17, 2015 | 4:31 am
#9
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Feb 17, 2015 | 11:28 am
#10
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171