[rant] what the (beep) is wrong with MPC Hotline...
Jul 7, 2014 | 3:41 pm
#16
Join Date: May 2009
Posts: 6,978
Can't make this up, I called some time ago asking for 4 luggage tags because this past summer trip all 4 old tags were torn apart, literally. Today in the mail I got MPO membership card. No it's not a "congratulations you made it another year" renewal, but a replacement card. As I'm typing this I'm on hold with MPO DM line for 10 minutes and it's 5:45 a.m. here EST/USA, this is my second attempt as my first attempt was on hold for 15 minutes until someone named "Raymond" picked up, said "Hi I'm Raymond", and got disconnected.
Amazing
Amazing
Jul 7, 2014 | 6:31 pm
#17
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Can't make this up, I called some time ago asking for 4 luggage tags because this past summer trip all 4 old tags were torn apart, literally. Today in the mail I got MPO membership card. No it's not a "congratulations you made it another year" renewal, but a replacement card. As I'm typing this I'm on hold with MPO DM line for 10 minutes and it's 5:45 a.m. here EST/USA, this is my second attempt as my first attempt was on hold for 15 minutes until someone named "Raymond" picked up, said "Hi I'm Raymond", and got disconnected.
Amazing
Amazing
Jul 8, 2014 | 12:29 am
#18
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Jul 8, 2014 | 12:45 am
#19
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
You can order the tags online (up to 3 sets = 6 tags). There is no fee for DM.
Saves time explaining to the agent why I need 3 sets (because they get damaged from frequent traveling!)
Also saves them confirming with me my mailing address.
Saves time explaining to the agent why I need 3 sets (because they get damaged from frequent traveling!)
Also saves them confirming with me my mailing address.
Jul 8, 2014 | 4:49 pm
#20
Join Date: May 2009
Posts: 6,978
Why doesn't MPO give nice plastic ones. Much cheaper than metal ones no?
Jul 8, 2014 | 8:08 pm
#21
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
It's under "Redeem your Asia Miles" - the last item is "Request replacement baggage tags".
Up to 3 sets (= 6 tags), no charge for DM. No questions asked or reason needed! They come with the metal back and wire ring as well.
I don't use the metal back, just the plastic card. The metal tag is a safety hazard - it's sometimes so sharp.
Up to 3 sets (= 6 tags), no charge for DM. No questions asked or reason needed! They come with the metal back and wire ring as well.
I don't use the metal back, just the plastic card. The metal tag is a safety hazard - it's sometimes so sharp.