CX E Fare Upgrade Question
Mar 25, 2014 | 6:23 pm
#1
Original Poster
Join Date: Apr 2008
Location: Los Angeles
Posts: 96
CX E Fare Upgrade Question
My friend flew on CX 883 (LAX>HKG) on a revenue "E" ticket.
When we arrived at the airport, he asked to be upgraded, CX staff said he could upgrade to J for "20,000 AsiaMiles"
I thought the E ticket wasn't upgradeable?
I ask because clearly this is a great move. Book a $1,800 RT E fare in Premium Economy and upgrade to J for 20k miles each way vs. 120k miles for a RT J award.
Thoughts?
When we arrived at the airport, he asked to be upgraded, CX staff said he could upgrade to J for "20,000 AsiaMiles"
I thought the E ticket wasn't upgradeable?
I ask because clearly this is a great move. Book a $1,800 RT E fare in Premium Economy and upgrade to J for 20k miles each way vs. 120k miles for a RT J award.
Thoughts?
Mar 25, 2014 | 6:32 pm
#2
Join Date: Aug 2011
Posts: 1,042
Either that particular staff at LAX was a newbie who didn't know the fare class/upgrade rules properly; or there was a mis-communication between you and your friend, and he actually bought an R fare.
Seems too good to be true that CX has decided to make E an upgradeable fare.
Anyway, what happened in the end?
Seems too good to be true that CX has decided to make E an upgradeable fare.
Anyway, what happened in the end?
Mar 25, 2014 | 11:35 pm
#3
Join Date: Jan 2005
Location: CEB & LAS
Programs: CX GO, TSA Pre✓ Afflictions: TSASS
Posts: 735
Yeah this was a mistake or a miscommunication somewhere.
I flew that same route (CX881, LAX-HKG) about a week ago, on an E fare, and I upgraded it (at check in) to J with 20,000 Asia Miles, but I also had to pay around $190 to make that leg into an "R" fare first.
If your buddy really pulled it off with an E fare and no payment, it was just luck. There has been no policy change by CX on this recently.
I flew that same route (CX881, LAX-HKG) about a week ago, on an E fare, and I upgraded it (at check in) to J with 20,000 Asia Miles, but I also had to pay around $190 to make that leg into an "R" fare first.
If your buddy really pulled it off with an E fare and no payment, it was just luck. There has been no policy change by CX on this recently.
Mar 26, 2014 | 4:39 am
#4
Original Poster
Join Date: Apr 2008
Location: Los Angeles
Posts: 96
Yeah this was a mistake or a miscommunication somewhere.
I flew that same route (CX881, LAX-HKG) about a week ago, on an E fare, and I upgraded it (at check in) to J with 20,000 Asia Miles, but I also had to pay around $190 to make that leg into an "R" fare first.
If your buddy really pulled it off with an E fare and no payment, it was just luck. There has been no policy change by CX on this recently.
I flew that same route (CX881, LAX-HKG) about a week ago, on an E fare, and I upgraded it (at check in) to J with 20,000 Asia Miles, but I also had to pay around $190 to make that leg into an "R" fare first.
If your buddy really pulled it off with an E fare and no payment, it was just luck. There has been no policy change by CX on this recently.
(Yes - he ended up paying the $190 in addition to the 20k AsiaMiles)
(Reading more - it appears the $190 makes the E>R and hence the upgrade)
WHICH is still a great deal for J on CX ($1,800 RT E fare, to R for $400 more (RT) and then only 40k AsiaMiles for J)
Mar 26, 2014 | 5:11 am
#5
Join Date: Dec 2006
Location: LHR
Programs: BA Gold/owe, CX AsiaMiles (not even GR anymore!) missing my GO days
Posts: 1,583
So you're saying that you also experienced this "mistake" or are you saying that E is upgradeable for 20k miles plus the $190
(Yes - he ended up paying the $190 in addition to the 20k AsiaMiles)
(Reading more - it appears the $190 makes the E>R and hence the upgrade)
WHICH is still a great deal for J on CX ($1,800 RT E fare, to R for $400 more (RT) and then only 40k AsiaMiles for J)
(Yes - he ended up paying the $190 in addition to the 20k AsiaMiles)
(Reading more - it appears the $190 makes the E>R and hence the upgrade)
WHICH is still a great deal for J on CX ($1,800 RT E fare, to R for $400 more (RT) and then only 40k AsiaMiles for J)
Mar 26, 2014 | 5:21 am
#6
Suspended
Join Date: Dec 2012
Posts: 2,377
Can't produce R fares on ex-USA on CX.com but quick search for YVR-HKG gives me $2322 for E, and $2827 for R. Difference of CAD $505.
Mar 26, 2014 | 2:24 pm
#7
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
When I try to book the Y+ ticket online, it always quotes an R outbound and an E inbound. You have to call CX to get an R fare priced for both segments.
Mar 26, 2014 | 2:51 pm
#8
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
That's the one-way diff.
Code:
fqlaxhkg-cx LAX-HKG CXR-CX THU 27MAR14 USD AA 3/ 0/26 AC 0/ 0/ 5 AF 0/ 0/ 1 BA 0/ 0/ 6 BR 0/ 0/ 6 CA 0/ 0/ 7 CI 0/ 0/ 2 CX 3/ 0/ 0 CZ 0/ 0/ 1 DL 0/ 0/ 6 JL 0/ 0/ 3 KE 0/ 0/ 5 KL 0/ 0/ 1 LH 0/ 0/ 2 LX 0/ 0/ 1 MH 0/ 0/ 1 MU 0/ 0/ 3 NH 0/ 0/ 4 NZ 0/ 0/ 3 OZ 0/ 0/ 4 PR 0/ 0/ 2 QF 0/ 0/ 1 SQ 0/ 0/ 2 SU 0/ 0/ 1 TG 0/ 0/ 2 TK 0/ 0/ 1 UA 0/ 0/19 US 0/ 0/ 1 VS 0/ 0/ 2 //SEE FQHELP FOR INFORMATION ABOUT THE NEW FARE DISPLAYS// SURCHARGE FOR PAPER TICKET MAY BE ADDED WHEN ITIN PRICED CX LAXHKG.PA 27MAR14 MPM 8698 V FARE BASIS AP FARE-OW FARE-RT BK SEASON MINMAX RTG ... 18 ELXSPCL - 1632.00 E01JAN-23MAY -/12M PA01 19 KLSPCLO - 840.00 K01JAN-23MAY -/ 6M PA01 20 ELWSPCL - 1732.00 E01JAN-23MAY -/12M PA01 21 HLSPCLO - 930.00 H01JAN-23MAY -/12M PA01 22 BLSPCL - 1955.00 B01JAN-23MAY -/12M PA01 23 RLXSPCL - 2000.00 R01JAN-23MAY -/12M PA01 24 ELSPCLO - 1039.00 E01JAN-23MAY -/12M PA01 25 RLWSPCL - 2100.00 R01JAN-23MAY -/12M PA01
Mar 26, 2014 | 4:43 pm
#9
Join Date: Feb 2010
Location: LA
Programs: CX Silver
Posts: 54
That's the one-way diff.
Code:
fqlaxhkg-cx LAX-HKG CXR-CX THU 27MAR14 USD AA 3/ 0/26 AC 0/ 0/ 5 AF 0/ 0/ 1 BA 0/ 0/ 6 BR 0/ 0/ 6 CA 0/ 0/ 7 CI 0/ 0/ 2 CX 3/ 0/ 0 CZ 0/ 0/ 1 DL 0/ 0/ 6 JL 0/ 0/ 3 KE 0/ 0/ 5 KL 0/ 0/ 1 LH 0/ 0/ 2 LX 0/ 0/ 1 MH 0/ 0/ 1 MU 0/ 0/ 3 NH 0/ 0/ 4 NZ 0/ 0/ 3 OZ 0/ 0/ 4 PR 0/ 0/ 2 QF 0/ 0/ 1 SQ 0/ 0/ 2 SU 0/ 0/ 1 TG 0/ 0/ 2 TK 0/ 0/ 1 UA 0/ 0/19 US 0/ 0/ 1 VS 0/ 0/ 2 //SEE FQHELP FOR INFORMATION ABOUT THE NEW FARE DISPLAYS// SURCHARGE FOR PAPER TICKET MAY BE ADDED WHEN ITIN PRICED CX LAXHKG.PA 27MAR14 MPM 8698 V FARE BASIS AP FARE-OW FARE-RT BK SEASON MINMAX RTG ... 18 ELXSPCL - 1632.00 E01JAN-23MAY -/12M PA01 19 KLSPCLO - 840.00 K01JAN-23MAY -/ 6M PA01 20 ELWSPCL - 1732.00 E01JAN-23MAY -/12M PA01 21 HLSPCLO - 930.00 H01JAN-23MAY -/12M PA01 22 BLSPCL - 1955.00 B01JAN-23MAY -/12M PA01 23 RLXSPCL - 2000.00 R01JAN-23MAY -/12M PA01 24 ELSPCLO - 1039.00 E01JAN-23MAY -/12M PA01 25 RLWSPCL - 2100.00 R01JAN-23MAY -/12M PA01
BTW, what's the difference between the RLXSPCL 2000.00 and RLWSPCL 2100.00? both are R class right?
Mar 26, 2014 | 6:41 pm
#10
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Mar 30, 2014 | 7:53 am
#12
Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CC, HH DM, SQ SLTRE, BonvoyTit, UK SL, VS Wings, UA, DL, AA
Posts: 1,756
The fare difference is calculated at the airport based on a HALF R/T HALF R/T R/E fare and then difference is charged and upgrade done.
Instant upgrades are a great feature of the MPC/AM programs and I am glad that they have the sense to do everything quickly at the airport - only wish BA could learn from this
Instant upgrades are a great feature of the MPC/AM programs and I am glad that they have the sense to do everything quickly at the airport - only wish BA could learn from this