Claiming missing miles
Nov 5, 2013 | 8:33 pm
#1
Original Poster
Join Date: Nov 2009
Posts: 94
Claiming missing miles
I am trying to claim missing miles for my sister. The travel was back in May 2013.
When I enter the ticket and travel details and try to claim mailes, I get a message saying - "We are sorry but we cannot accept your request. Claims for missing miles can only be made for flights that are taken at most 30 days before your date of enrolment."
Is there a work around for this?
Also, the miles required for travel in the asiamiles chart is for one way travel or both ways?
When I enter the ticket and travel details and try to claim mailes, I get a message saying - "We are sorry but we cannot accept your request. Claims for missing miles can only be made for flights that are taken at most 30 days before your date of enrolment."
Is there a work around for this?
Also, the miles required for travel in the asiamiles chart is for one way travel or both ways?
Nov 5, 2013 | 8:44 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
If she was not a member back then, then no you can't credit those miles. You can try begging via a physical letter but your chances are low.
Even if she was a member then, you need to claim miles within 6 months and you have likely passed that date.
Even if she was a member then, you need to claim miles within 6 months and you have likely passed that date.