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-   -   The Ultimate Upgrade Question thread (https://www.flyertalk.com/forum/cathay-pacific-cathay/1516692-ultimate-upgrade-question-thread.html)

G-CIVC Nov 8, 2015 10:16 pm

How reliable is EF availability for CX? I signed up for a subscription and seems that it's only based on US as a point of sale. For example, an upcoming HKG-ORD flight of mine is zeroed out for R and everything below. CX.com does not allow booking for PEY and EY class ex-US (this being a return trip), or ex-HK and ex-Japan. But I see H class for ex-TPE and Y class for ex-PEK bookable for the same flight. Interesting...

How about the EF/cx.com seat map?

Anyway. As mentioned it's at F1 A1 J9 C9 D9 I9 W1 R0...all zeroes after. Good chance for op-up as OWS in R? :P

shoodawg Nov 17, 2015 5:54 pm

Hi there, I'm confused, as I am on the waitlist to upgrade from premium economy to business on CX 841 on 11/24, and see on BA that I could get 2 seats in business using Avios points-same flight. What's up with that! ? I would think they would take care of Marco polo / asia miles members first.

suziemay Nov 18, 2015 3:17 pm


Originally Posted by shoodawg (Post 25731000)
Hi there, I'm confused, as I am on the waitlist to upgrade from premium economy to business on CX 841 on 11/24, and see on BA that I could get 2 seats in business using Avios points-same flight. What's up with that! ? I would think they would take care of Marco polo / asia miles members first.

I was advised by others on this forum that the waitlist isn't that reliable so if you see open seats available for redemption on Avios, CALL ASIA MILES NOW!!! Or is it Cathay? Someone else will know better but the point is, don't wait for the upgrade to come through on its own.

shoodawg Nov 18, 2015 5:50 pm


Originally Posted by suziemay (Post 25736227)
I was advised by others on this forum that the waitlist isn't that reliable so if you see open seats available for redemption on Avios, CALL ASIA MILES NOW!!! Or is it Cathay? Someone else will know better but the point is, don't wait for the upgrade to come through on its own.

Hi there, and thanks for the advise. Indeed, I purchased a Y+ seat months ago, and wish to upgrade to J using Asia Miles. Still J seats are available on BA. I called Asia Miles last night and they said BA has it's own bucket of J award inventory. So it seems that Asia Miles come behind the BA Avios customers. I'll just dream 8's until my flight!

Thanks again, Suziemay, I dreamt 8's, took your suggestion to call AM service center, and good fortune was mine after a few minutes of checking by the kind agent. Best wishes to all.

percysmith Nov 18, 2015 6:08 pm

No way BAEC comes before AM. This is worth putting into the AM agents' incorrect thread

However can you see the seat in cathaypacific.com?

shoodawg Nov 18, 2015 6:21 pm


Originally Posted by percysmith (Post 25737043)
No way BAEC comes before AM. This is worth putting into the AM agents' incorrect thread

However can you see the seat in cathaypacific.com?

Tonight they gave me the seat, last night the agent either didn't know how too or couldn't-even though multiple seats available on BA using Avios for J. (I did not check cathaypacific.com to check J availability)

Best wishes all.

suziemay Nov 19, 2015 1:19 pm


Originally Posted by shoodawg (Post 25736960)
Hi there, and thanks for the advise. Indeed, I purchased a Y+ seat months ago, and wish to upgrade to J using Asia Miles. Still J seats are available on BA. I called Asia Miles last night and they said BA has it's own bucket of J award inventory. So it seems that Asia Miles come behind the BA Avios customers. I'll just dream 8's until my flight!

Thanks again, Suziemay, I dreamt 8's, took your suggestion to call AM service center, and good fortune was mine after a few minutes of checking by the kind agent. Best wishes to all.

Yippee! Happy for you. Now waiting nervously for mine. Been checking Cathay and BA reward sites but unfortunately for me mine aren't direct flights. I'm seeing awards available for part of the leg but not the full one :( Flying on Wednesday 11/25 so if my upgrade doesn't come through in the next few days, guess I'm SOL (or ringing up Cathay every hour).

suziemay Nov 19, 2015 1:40 pm

**Edited: Their ears must have been ringing. Immediately after I posted, my inbound flight upgrades came through. YIPPEE! My revised questions below :D :D

1) My booking confirmation indicates that my flight needs to be ticketed by Nov 21, otherwise booking will be cancelled. On Cathay's site, it's showing confirmed seats for both PE and Business for the inbound flights. Do I have to call to confirm I want the upgrade, or will this sort itself out?

2) Do I need to resubmit upgrade request for outbound after my inbound flights are completed, or will I remain on the waitlist for that?

THANK YOU!

suziemay Nov 19, 2015 2:31 pm

Heh. I answered my own questions. Figured I wasn't focusing on work anyway so may as well call Cathay to straighten this out. I also think I was using outbound/inbound incorrectly. Oops.


Originally Posted by suziemay (Post 25741574)
1) My booking confirmation indicates that my flight needs to be ticketed by Nov 21, otherwise booking will be cancelled. On Cathay's site, it's showing confirmed seats for both PE and Business for the inbound flights. Do I have to call to confirm I want the upgrade, or will this sort itself out?

I had to call them because I had requested a return upgrade (55,000 Asia Miles) but only one way was available so I guess the upgrade wasn't complete yet. And also since they could only confirm the upgrade one way, they have to apply the one-way mileage requirement which is 35,000 miles. If the upgrade comes through for my return flight, they will also apply 35,000 miles. HOWEVER, if I call back, they will issue me a credit of 15,000 miles because my original request was for a roundtrip upgrade.


Originally Posted by suziemay (Post 25741574)
2) Do I need to resubmit upgrade request for outbound after my inbound flights are completed, or will I remain on the waitlist for that?

No need to resubmit, and I now have a new deadline for my return flight upgrade. I will need to make sure I have at least 35,000 miles on my account by this new deadline. Since I don't at the moment, I'm in the process of transferring Amex membership reward miles. Let's see how quickly that comes through...

(nice conversation I had with myself on here, hopefully I'm helping somebody)

imnewhere Nov 19, 2015 6:19 pm

I am looking to buy OSL-LHR-HKG in J and back and upgrade to F for at least one sector LHR-HKG or HKG-LHR. On the days I am looking to travel it seems that there are F redemptions open for LHR-HKG according to CX website. Am I supposed to call MPC to hold the upgrade before I ticket? I think I have tried before having them hold an upgrade for me before I proceed to buy the ticket but they were reluctant to do it...

Thanks!

suziemay Dec 11, 2015 9:55 pm

How long before mileage difference credited back?
 
I recently completed a trip using a RT upgrade award worth 55,000. Because my flights became available one at a time, I ended up using 75,000 miles in total. I called MPC to get the 20,000 miles credited back and they informed me it would take 6-8 weeks. Does that sound right? I'm not sure why it takes so long plus I would like to use them for another trip I'm planning to take in February.

So far I haven't spoken to a MPC customer service rep that instilled any confidence in me with their responses, so thought I'd check here. Thanks!

DieselYVR Dec 13, 2015 7:43 pm

They often say 6-8 weeks but in my experience they credit them back much quicker. It's been less than two weeks for me.

suziemay Dec 14, 2015 10:36 am


Originally Posted by DieselYVR (Post 25859388)
They often say 6-8 weeks but in my experience they credit them back much quicker. It's been less than two weeks for me.

Thanks! Exactly what I'm looking for. Will keep checking my account balance :)

porsche534 Dec 14, 2015 12:34 pm

Is it fairly common for loads to fluctuate considerably in business?
What looked like an empty cabin (20+ seats open) and showed J9 on expertflyer has now gone to J0.

I'm waitlisted as a Silver for PEY to J upgrade on 883 1/6. Not looking great at the moment. Should I give it a few days, or start looking for better availability / routing?

G-CIVC Dec 15, 2015 4:07 am


Originally Posted by porsche534 (Post 25862821)
Is it fairly common for loads to fluctuate considerably in business?
What looked like an empty cabin (20+ seats open) and showed J9 on expertflyer has now gone to J0.

I'm waitlisted as a Silver for PEY to J upgrade on 883 1/6. Not looking great at the moment. Should I give it a few days, or start looking for better availability / routing?

First week of Jan HKG-USA is just tough, tough, tough. Lots of flights zeroed out in almost all cabins.


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