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-   -   Time for MH flights to post? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1449759-time-mh-flights-post.html)

bigintangibles Jan 23, 2014 10:11 am

OK, virtually all my MH miles have posted (Only 86 miles of KUL-PEN left). Dates of travel v. date of posting below, if its of help to anyone.

PEK-KUL (19/12) (18/01)
KUL-PEN (19/12) (N/A)
PEN-KUL (23/12) (18/01)
KUL-BLR (23/12) (18/01)
BLR-KUL (03/01) (23/01)
KUL-PEK (03/01) (23/01)

So about 3-4 weeks to post, in my case. All travel was in Z-class, except KUL-PEN-KUL which was discount Y, if that helps.

ernestnywang Jan 24, 2014 4:02 am

Quote:

Originally Posted by lingua101 (Post 22206317)
Submitted my 3 missing flights 3 days ago via theclub email. Yesterday I got email form them saying they are checking with MH and saw it on my MPC account.

Just wonder, in this case, who will pay who? Will MH needs to pay CX as I took MH flight and credited to CX account? or the other way around?

Of course MH needs to pay CX in this case.

lingua101 Jan 28, 2014 9:26 am

Quote:

Originally Posted by ernestnywang (Post 22212970)
Of course MH needs to pay CX in this case.

ok thanks. i got another questin. i have submitted 3 missing flights, sin-kul, kul-dxb, dxb-kul. the first 2 flights have been posted.

the last flight was rejected, the reason is "We are unable to find your membership name on the flight passenger list."

how can this be? i had submitted the boarding pass woth my name and i did flew that flight. how can they said they cannot find my membership name in the list?

what can i do now?

Edited: I just notice the BP does not have my MPC number. is that the issue and now i cannot claim the miles, although i have it on the reservation and the other 3 flights are ok?

ernestnywang Jan 31, 2014 4:08 am

Quote:

Originally Posted by lingua101 (Post 22238673)
Edited: I just notice the BP does not have my MPC number. is that the issue and now i cannot claim the miles, although i have it on the reservation and the other 3 flights are ok?

You can still claim the miles. Call MPO if things don't get resolved.

lingua101 Feb 1, 2014 7:28 am

Quote:

Originally Posted by ernestnywang (Post 22257754)
You can still claim the miles. Call MPO if things don't get resolved.

They keep telling me membership name is not on the passenger list

CanucksHKG Feb 2, 2014 4:39 am

Quote:

Originally Posted by lingua101 (Post 22264530)
They keep telling me membership name is not on the passenger list

Try asking them "so who was sitting at ___ [your seat #] then??"

Giving them your BN # helps too. It's not that try to track which pax was on a flight...

ernestnywang Feb 3, 2014 4:12 am

Quote:

Originally Posted by lingua101 (Post 22264530)
They keep telling me membership name is not on the passenger list

Does the TKT name match your membership name (exact same order)?

kaka Feb 3, 2014 10:30 am

Quote:

Originally Posted by ernestnywang (Post 22275620)
Does the TKT name match your membership name (exact same order)?

3 trips of 4 was already miled in...

lingua101 Feb 4, 2014 1:05 am

Quote:

Originally Posted by ernestnywang (Post 22275620)
Does the TKT name match your membership name (exact same order)?

yes absolutely. otherwise, how can the other 3 flights got posted?

I have issue with my KUL-BKK ticket on TG posted to SQ. I bought the ticket last minute at airport (due to ET screw up). While waiting for the flight, I notice, the agent issued the boarding post in wrong oder. Last Name become First Name and vv.

The next day, I called SQ, and they told me to straight away claim missing miles and attached the boarding pass and ticket. The day after that, the flight was posted. It is very efficient. Not like CX/MH

lingua101 Feb 4, 2014 1:10 am

Quote:

Originally Posted by CanucksHKG (Post 22269640)
Try asking them "so who was sitting at ___ [your seat #] then??"

Giving them your BN # helps too. It's not that try to track which pax was on a flight...


Today I got an email from MPC saying they will validate again with MH.

CanucksHKG, yes, I will follow your suggestion if they still do not post it and asked them who was sitting on 5C with SEQ# 081 and will see what they will say....


The BN# (SEQ) is on BP and I did email them the BP.

lingua101 Feb 10, 2014 11:53 pm

Since I am in HKG, I called MPC and asked about my DXB-KUL status. They told me that the message they got from MH is "no show".

I told her, how can it be no show if I had the BP. She said she needs to retrieve the BP I sent to MPC via email and send the query to MH.

It seems to me it is quite "hard" for her to retrieve the email :)

lingua101 Feb 11, 2014 12:38 am

Just got a call back from this nice MPC girl. She said she managed to find my BP and credited that flight. I checked into my account, yes that DXB-KUL flight has been credited now. I think MPC should learn to be more efficient.

CanucksHKG Feb 11, 2014 1:02 am

Quote:

Originally Posted by lingua101 (Post 22326553)
Just got a call back from this nice MPC girl. She said she managed to find my BP and credited that flight. I checked into my account, yes that DXB-KUL flight has been credited now. I think MPC should learn to be more efficient.

Glad it got all sorted out! Curious, which MPO line...English?

lingua101 Feb 11, 2014 3:14 am

Quote:

Originally Posted by CanucksHKG (Post 22326623)
Glad it got all sorted out! Curious, which MPO line...English?

Yes English line. The girl name is Olga, not sue if she is Filipino though. I cannot tell if she is Filipino or HK. She does not have strong Canto accents but also don't have strong Tagalog accents also.

I still get another 4 flights on MH on processing now.

I calle MPO on Sunday. I am very sure I press English but the girl who picked up the call speak to me in Canto.

lingua101 Feb 26, 2014 1:46 am

This is getting crazy.

I submitted another 4 missing flights on MH SIN-KUL-KCH-KUL-SIN on 24 and 26 Jan on C.

Today I saw the claims were updated form "Processing" to "Reject". The reason is "Flight mileage has already been credited to another reward programme."

I do not know if CX even bother to see the BPs that I have sent to them. It is clearly printed my MPC number there...

I do not know who is the stupid one. CX or MH.

I guess I will not credit any MH flights anymore to CX.

Trying to call MPC (IDD), always got busy line. I have tried 10 times now


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