Praise for a CX hostess
Jan 14, 2013 | 11:54 pm
#1
Original Poster
Join Date: Jul 2011
Programs: CX MPC SL, MK KF SL
Posts: 39
Praise for a CX hostess
Surely complaints regarding an air hostess is taken seriously but i'd like to know if CX does anything if we send kind words for a hostess who've really taken care of us during our last trip.
Jan 15, 2013 | 1:08 am
#2
Join Date: Aug 2005
Location: San Francisco
Programs: QF Platinum, Former CX Diamond, TG Gold, HH Diamond, IHG Spire Ambassador, Amex Platinum
Posts: 173
I’ve been told by several senior employees of CX and MPO that compliments (and complaints) about inflight crew and ground staff are put on file and reviewed as part of the annual evaluation process. I have no reason to doubt what I’ve been told so always submit a compliment (or complaint) if warranted.