"Op-up" on an empty flight
#31
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I think doing that at check-in (or at a lounge) can reduce the chaos at the gate, especially if a passenger prefers to sit with his/her traveling companions and declines the op-up.
#32
Suspended
Join Date: Jun 2012
Posts: 3,513
That can be the case, or because of waitlist (including award) clearing, or plainly because the flight is way overbooked. Op-ups at check-in happen quite often these days. >5 years ago, op-ups (especially for ex-HKG flights) often happened at the gate. They would have a stack of BPs (sometimes even 20-30 of them) at the gate. When a BP is rejected, the gate agent would call out the BN and someone would scramble to find the replacement.
I think doing that at check-in (or at a lounge) can reduce the chaos at the gate, especially if a passenger prefers to sit with his/her traveling companions and declines the op-up.
I think doing that at check-in (or at a lounge) can reduce the chaos at the gate, especially if a passenger prefers to sit with his/her traveling companions and declines the op-up.
#33



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
#34
Suspended
Join Date: Jul 2007
Posts: 4,477
It could happen. But, in most of the cases it is because of the flight has been oversold at least 4 days before departure. The expected no-show did not happen (for certain route at certain period the airline expect certain number of sold Y seats not to be taken, often the prediction can be wrong or just close). The second possibility is reconfirmed groups seats are underestimated. When a group reserved spaces before final confirmation of the number of passengers, the airline already sold large number of Y seats to FITs at a higher price. When the group final pax lists come higher than the estimated airline have a situation of lower yield as well as potential oversold. If J is terribly empty the airline normally will try to sell more high Y fare to mark up the yield without turning away the group passengers. Last minute Y fare in international travel nowadays are rare in between.
#35
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
* I was on a HKG-SFO flight about 4 years ago. J was quite open. Suddenly it showed J0 C0 D0 I0. I thought I had a chance to get an op-up to F. In the end, CX's COO took the F, and I stayed in J with about 20 CX staff members
.* CX's own ID travelers can also travel in any available cabins.
#36
Suspended
Join Date: Jun 2012
Posts: 3,513
Standby staff travel can reduce op-up chance for other passengers:
* I was on a HKG-SFO flight about 4 years ago. J was quite open. Suddenly it showed J0 C0 D0 I0. I thought I had a chance to get an op-up to F. In the end, CX's COO took the F, and I stayed in J with about 20 CX staff members
.
* CX's own ID travelers can also travel in any available cabins.
* I was on a HKG-SFO flight about 4 years ago. J was quite open. Suddenly it showed J0 C0 D0 I0. I thought I had a chance to get an op-up to F. In the end, CX's COO took the F, and I stayed in J with about 20 CX staff members
.* CX's own ID travelers can also travel in any available cabins.
#37
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
One time I was sitting in Y with my adjacent seat occupied. The ISM moved a passenger 2-3 rows behind to J, and moved me to his seat - as his adjacent seat was vacant. The passenger's wife is a crew member on the flight. Even an CX ID passenger can take a seat in J before any op-up occurs.

