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Old Aug 18, 2012 | 9:41 am
  #16  
mayodave
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suggest you look at CX seat maps
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Old Aug 19, 2012 | 12:21 am
  #17  
ernestnywang
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Originally Posted by midlevels
In my experience it can be even before T-55.
T-55 is what is stated on CX's website.

3. When can I request my seat?

You can request your seat via Manage My Booking from 180 days until 55 hours prior to flight departure. If you want to request your seat afterwards, you can only do so via Online Check-In.
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Old Aug 19, 2012 | 12:24 am
  #18  
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Originally Posted by iscor3
That is true. In my experience I've try calling and changing at T-21 but as other as pointed out..it all depend on the agent.
I never said that a CX RES or MPO / AM agent cannot select seats for you after the cut-over to airport control. In fact, they can. I am merely stating the time frame seat maps are changed to OLCI mode.
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Old Aug 22, 2012 | 2:57 am
  #19  
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Originally Posted by ernestnywang
T-55 is what is stated on CX's website.
That's correct.

However, the website and Amadeus are obviously programmed by different teams as Amadeus seems gleefully unaware that the website says that seats can be pre-selected before OLCI up to T-55
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Old Aug 22, 2012 | 4:51 pm
  #20  
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Originally Posted by midlevels
That's correct.

However, the website and Amadeus are obviously programmed by different teams as Amadeus seems gleefully unaware that the website says that seats can be pre-selected before OLCI up to T-55
Not sure where you are coming from. Seats can be pre-selected anytime until T-4!
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Old Aug 22, 2012 | 6:10 pm
  #21  
midlevels
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Originally Posted by ernestnywang
Not sure where you are coming from. Seats can be pre-selected anytime until T-4!
You are correct. From T-48 onwards, seats can be selected via OLCI.

However, I'm talking about selecting seats before OLCI opens. CX says this can be done upto T-55 but in my experience the seatmap is often locked a few hours earlier than T-55. If you're trying to have your travel agent do a seat assignment, it needs to be done before this locking happens. Else, you need to OLCI yourself or call CX.
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Old Aug 23, 2012 | 12:43 am
  #22  
ernestnywang
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Originally Posted by midlevels
You are correct. From T-48 onwards, seats can be selected via OLCI.

However, I'm talking about selecting seats before OLCI opens. CX says this can be done upto T-55 but in my experience the seatmap is often locked a few hours earlier than T-55. If you're trying to have your travel agent do a seat assignment, it needs to be done before this locking happens. Else, you need to OLCI yourself or call CX.
Seats can be selected by a TA or MPO / CX RES until T-4, which is what I was saying. Demonstration (note the time now: ~1445L/23AUG):

Code:
0CX473Y23AUGTPEHKGNN1
 1845  2030  4 R  SEG 1 SS Y /DCCX /E   
DEP-TERMINAL 1                 ARR-TERMINAL 1                  
SURNAME CHG NOT ALLOWED FOR CX-Y FARECLASS  
4G1/34A
34A  CX 473Y 23AUGTPEHKG N                      WANG/[OMITTED]   
*B
SEATS/BOARDING PASS  
 1 CX 473Y 23AUG TPEHKG KK 34A N       1.1 WANG/[OMITTED]
Note: "KK" means confirmed.

Seat map before:
Code:
4G1*

   AUTH-283   34B  
   0 - TPE  1 - HKG    
   NO SMOKING-TPEHKG  
      A   C       D   E   F   G       H   K  
 W30  .   /UB     .   .   /U  .       .   .    30W  
 W31  .   .       .   .   .   /       .   .    31W  
 W32  .   /       .   .   .   .       .   .    32W  
 W33  /   /       *   .   .   /       *   .    33W  
 W34  *   /       /   .   *   .       *   /    34W  
 W35  *   /       *   .   .   /       *   .    35W  
 W36  .   .       /   .   .   *       /   /    36W  
 W37  .   /       *   .   .   *       .   /    37W  
 W38  .   *       *   .   .   .       *   .    38W  
 W39  /   /       /   /   .   *       *   /    39W  
 W40  /   /       /   /   .   *       *   *    40W  
 W41  /   /       /   /   .   .       /   /    41W  
  42  *   *       *   *   .   /       /   /    42  
  43  *   *       .   .   .   /       /   .    43  
 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD  
 AVAIL SMKING: -    PREMIUM: Q  UPPER DECK: J   EXIT ROW:  X  
 SEAT TAKEN: . WING: W PAID : P  LAVATORY: LAV GALLEY: GAL  
 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS  
 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@
Seat map after:
Code:
4G1*
   AUTH-283   34B  
   0 - TPE  1 - HKG    
   NO SMOKING-TPEHKG  
      A   C       D   E   F   G       H   K  
 W30  .   /UB     .   .   /U  .       .   .    30W  
 W31  .   .       .   .   .   /       .   .    31W  
 W32  .   /       .   .   .   .       .   .    32W  
 W33  /   /       *   .   .   /       *   .    33W  
 W34  /   /       /   .   *   .       *   /    34W  
 W35  *   /       *   .   .   /       *   .    35W  
 W36  .   .       /   .   .   *       /   /    36W  
 W37  .   /       *   .   .   *       .   /    37W  
 W38  .   *       *   .   .   .       *   .    38W  
 W39  /   /       /   /   .   *       *   /    39W  
 W40  /   /       /   /   .   *       *   *    40W  
 W41  /   /       /   /   .   .       /   /    41W  
  42  *   *       *   *   .   /       /   /    42  
  43  *   *       .   .   .   /       /   .    43  
 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD  
 AVAIL SMKING: -    PREMIUM: Q  UPPER DECK: J   EXIT ROW:  X  
 SEAT TAKEN: . WING: W PAID : P  LAVATORY: LAV GALLEY: GAL  
 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS  
 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@
Last edited by ernestnywang; Aug 23, 2012 at 12:49 am
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Old Aug 23, 2012 | 3:23 am
  #23  
midlevels
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Originally Posted by ernestnywang
Seats can be selected by a TA or MPO / CX RES until T-4, which is what I was saying.
Weird, my TA can't do it...

Are you using Abacus?
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Old Aug 23, 2012 | 5:52 am
  #24  
ernestnywang
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Originally Posted by midlevels
Weird, my TA can't do it...

Are you using Abacus?
Yes! On the other hand, are you talking about some special (extra leg room, bassinet, etc.) seats? Those may be different.
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Old Aug 23, 2012 | 8:04 am
  #25  
midlevels
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Originally Posted by ernestnywang
Yes! On the other hand, are you talking about some special (extra leg room, bassinet, etc.) seats? Those may be different.
Not special seats, but they're the blocked off rows that normally people can't select without status.
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Old Aug 23, 2012 | 8:37 am
  #26  
ernestnywang
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Originally Posted by midlevels
Not special seats, but they're the blocked off rows that normally people can't select without status.
Those seats are unblocked when the seat map is cut-over to OLCI mode (sometime between T-55 and T-48) and a TA should easily been able to select it.
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