New Studio CX interface
May 1, 2012 | 11:10 pm
#1
Original Poster
Join Date: Aug 2005
Location: San Francisco
Programs: QF Platinum, Former CX Diamond, TG Gold, HH Diamond, IHG Spire Ambassador, Amex Platinum
Posts: 173
New Studio CX interface
Flew SYD-HKG in J on a new A330 yesterday and had my first experience with the new Studio CX interface. I suspect that the infamous CX IT guys may have had something to do with in because it’s counter intuitive and clunky. Not to mention I had to move seats since I was having problems with the remote. Don’t know why they had to change the interface – I’d much rather they spent their time trying to fix the problems with the Amadeus migration rather than fiddling with the IFE. The old interface wasn’t broken so I don’t know why they had to change it.
May 1, 2012 | 11:54 pm
#2
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
I think because the guys in the back is using a touchscreen and hence need a new interface ... but ya I agree if it's not broken don't touch it.
May 2, 2012 | 1:13 am
#3
Join Date: Jul 2011
Programs: OneWorld Emerald (BA GGL + lifetime OWE), *A Silver (Miles & Less), Mucci Platinum
Posts: 991
Agreed - the old one was much superior. The new one is very frustrating in that it regularly defaults back to the top-level introductory menu when all you want to do is return to the previous sub-menu.
May 2, 2012 | 7:34 am
#7
Join Date: Aug 2011
Posts: 91
I thought that previous IFE was also eX2. Anyway, even if it was a "upgrade" CX could have tailor made the software and UI for a better user-friendly design. Definitely agree that it's a backwards step, doesn't look much more pretty IMO.