Something's wrong with 2747 5500
#17



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
You will be routed to the same call centre and, yes, it is possible even though this should not be encouraged.
#18
Original Poster
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,125
Mandarin line (GR): Started 4:02pm today, got connected after 19 redials at 4:11pm (thanks to iPhone redial function), spoke to Mandarin operator 26 mins after.
#19
Join Date: Jul 2006
Location: LIT
Programs: DL SkyMiles, AA, CX Asia Miles, United MileagePlus, HHonors
Posts: 243
Sorry if this is a dumb question, but how do I dial 2747 5500 from the U.S.? I dialed the U.S. exit code 011, then 800 2747 5500, but I got a recording "we are unable to complete your call, dial 1 or 0 first, then the number." I tried 1-800-2747-5500, but that doesn't go through either.
I'm using an AT&T landline.
I'm using an AT&T landline.
#20
Original Poster
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,125
Sorry if this is a dumb question, but how do I dial 2747 5500 from the U.S.? I dialed the U.S. exit code 011, then 800 2747 5500, but I got a recording "we are unable to complete your call, dial 1 or 0 first, then the number." I tried 1-800-2747-5500, but that doesn't go through either.
I'm using an AT&T landline.
I'm using an AT&T landline.
#22
Original Poster
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,125
852 - probably yes sorry
011 800 27474 5500 should be correct from the US if your phone can dial it http://www.flyertalk.com/forum/catha...-5500-a-2.html .
The line's jammed up again, you might have the right number but the HK end isn't taking any calls. Just have to keep trying again.
011 800 27474 5500 should be correct from the US if your phone can dial it http://www.flyertalk.com/forum/catha...-5500-a-2.html .
The line's jammed up again, you might have the right number but the HK end isn't taking any calls. Just have to keep trying again.
#23
Join Date: Feb 2003
Location: HKG 99.9%
Programs: QF Silver (OW Ruby)
Posts: 1,379
Try now. You can't even get through to 2747 5500 or 2747 3838, much less key in a MPO number of any tier.
Once through (between 8am-11pm), Mandarin option not that long to get through even on GR, I managed to talk to Beijing agent yesterday and do my first pair of seat amendments.
Once through (between 8am-11pm), Mandarin option not that long to get through even on GR, I managed to talk to Beijing agent yesterday and do my first pair of seat amendments.

