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Old Feb 19, 2012 | 9:51 pm
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Old Feb 20, 2012 | 1:04 am
  #17  
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Originally Posted by cloudeleven
Can I dial 2747 5500 and book an award ticket on American Airlines with Asia Miles? I'm not actually a member of Marco Polo Club, I'm just a regular Asia Miles member without status.
You will be routed to the same call centre and, yes, it is possible even though this should not be encouraged.
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Old Feb 20, 2012 | 1:40 am
  #18  
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Mandarin line (GR): Started 4:02pm today, got connected after 19 redials at 4:11pm (thanks to iPhone redial function), spoke to Mandarin operator 26 mins after.
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Old Feb 20, 2012 | 4:57 pm
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Sorry if this is a dumb question, but how do I dial 2747 5500 from the U.S.? I dialed the U.S. exit code 011, then 800 2747 5500, but I got a recording "we are unable to complete your call, dial 1 or 0 first, then the number." I tried 1-800-2747-5500, but that doesn't go through either.

I'm using an AT&T landline.
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Old Feb 20, 2012 | 5:11 pm
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Originally Posted by cloudeleven
Sorry if this is a dumb question, but how do I dial 2747 5500 from the U.S.? I dialed the U.S. exit code 011, then 800 2747 5500, but I got a recording "we are unable to complete your call, dial 1 or 0 first, then the number." I tried 1-800-2747-5500, but that doesn't go through either.

I'm using an AT&T landline.
852 not 800?
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Old Feb 20, 2012 | 5:29 pm
  #21  
 
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I think 852 is not considered a toll free number in the U.S., so that would be long-distance charges to Hong Kong basically.
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Old Feb 20, 2012 | 5:48 pm
  #22  
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852 - probably yes sorry


011 800 27474 5500 should be correct from the US if your phone can dial it http://www.flyertalk.com/forum/catha...-5500-a-2.html .

The line's jammed up again, you might have the right number but the HK end isn't taking any calls. Just have to keep trying again.
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Old Feb 22, 2012 | 1:02 am
  #23  
 
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Originally Posted by percysmith
Try now. You can't even get through to 2747 5500 or 2747 3838, much less key in a MPO number of any tier.

Once through (between 8am-11pm), Mandarin option not that long to get through even on GR, I managed to talk to Beijing agent yesterday and do my first pair of seat amendments.
Request upgrades before all this system update... Thanks god I guess. Now even upgrade request that needs to ring MPC or AMs... surely lots of people will be dialing it up this number.
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