need a suggestion
Jan 25, 2012 | 1:41 pm
#1
Original Poster
Join Date: Sep 2011
Posts: 26
need a suggestion
i just flew first class on cathay pacific from hong kong to los angeles - which was truly great - and inadvertently left behind the wonderful toilet kit offered.
is there some hope they might send me a replacement? is it too much to ask?
i already sent a message on their website but i doubt anyone ever looks at it.
how might i go about making this request? it's a small thing, i know, but i really loved it.
thanks for suggestions!
is there some hope they might send me a replacement? is it too much to ask?
i already sent a message on their website but i doubt anyone ever looks at it.
how might i go about making this request? it's a small thing, i know, but i really loved it.
thanks for suggestions!
Jan 25, 2012 | 4:43 pm
#3
Original Poster
Join Date: Sep 2011
Posts: 26
hi cxfan - thanks for replying.
i'm afraid i don't understand: what does op-upped mean? and what is shanghai tang? are you making a suggestion? not sure what you're suggestion is. is there something you think i can do?
thanks!
i'm afraid i don't understand: what does op-upped mean? and what is shanghai tang? are you making a suggestion? not sure what you're suggestion is. is there something you think i can do?
thanks!
Jan 25, 2012 | 5:13 pm
#4
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
BTW, you did not mention about your PJ. Did the FA give you a set of PJ?
Jan 25, 2012 | 5:18 pm
#5
Original Poster
Join Date: Sep 2011
Posts: 26
thanks for the explanation. 
i did get the pj's and took them with me, but i must have dropped the little amenity kit during the flight and left the plane without it.
i hope to get some suggestion to help me get it after-the-fact, but i'm not too hopeful. let's see what comes in & i hope it'll work for your friend too.
good luck!
i did get the pj's and took them with me, but i must have dropped the little amenity kit during the flight and left the plane without it.
i hope to get some suggestion to help me get it after-the-fact, but i'm not too hopeful. let's see what comes in & i hope it'll work for your friend too.
good luck!
Jan 25, 2012 | 5:50 pm
#6
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,584
Jan 25, 2012 | 6:02 pm
#7
Original Poster
Join Date: Sep 2011
Posts: 26
thanks, dr. hfh!
you inspired me to look up the name of the products on the website i found that the ladies stuff is called aesop and is from australia.
but i'd still like to get my "complementary" kit if that's possible.
i appreciate your input.
you inspired me to look up the name of the products on the website i found that the ladies stuff is called aesop and is from australia.
but i'd still like to get my "complementary" kit if that's possible.
i appreciate your input.
Jan 25, 2012 | 10:54 pm
#8
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 46,385
You can probably buy one on ebay or taobao for less than $10.
Jan 25, 2012 | 11:47 pm
#10
Join Date: Oct 1999
Location: HKG
Programs: CX DM, SQ, BA, TG, Sheba, VN, MPO since 1980
Posts: 1,058
Jan 25, 2012 | 11:52 pm
#11
Original Poster
Join Date: Sep 2011
Posts: 26
i looked it up & found it's owned by richemont - a swiss luxury goods holding company founded by a south african businessman named johann rupert. don't see any connection to smoking - nor does it get me any closer to getting my complementary amenity bag.
but thanks!
but thanks!
Jan 26, 2012 | 8:46 am
#12
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,859
When you fly back to Hong Kong, they will give you another kit.... assuming you're going back to Hong Kong at some point on the same ticket.
