Darkness of the AVOD system
Sep 21, 2011 | 8:33 am
#1
Original Poster
Join Date: Sep 2008
Location: HKG
Programs: CX MPC Diamond, IC RA, FPC Plat.
Posts: 49
Darkness of the AVOD system
Has anyone else noticed how terribly dark the display is on the AVOD system? Even with the brightness turned up to the full, any scene where it's dark is completely unwatchable (most recently the opening sequences of Thor.) To me this would seem like a simple tweak of the contrast setting on the main system.
I've experienced this consistently in F & J on the YYZ route as well as in the new business seat (lucky hardware swap?) on a SIN route.
I've sent my feedback through customer service and apparently they'll speak to their product department but I'm wondering how many others find this annoying.
According to the ISM on one of the flights, I'm not the first passenger to comment on this.
I've experienced this consistently in F & J on the YYZ route as well as in the new business seat (lucky hardware swap?) on a SIN route.
I've sent my feedback through customer service and apparently they'll speak to their product department but I'm wondering how many others find this annoying.
According to the ISM on one of the flights, I'm not the first passenger to comment on this.
Sep 21, 2011 | 9:39 am
#3
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
YES....precisely. It is a huge annoyance. Particularly bad when you're laying down (I have no idea for Y, but definitely an issue in J and F). I never remembered this happening much before 1+ years ago, but nearly every flight I can remember in the last 6 months has been like this.
I first noticed it when watching an episode of "The Pacific" many months (maybe a year) back. I thought something was wrong with my AVOD. But then, it seemed like every flight after had that issue.
I first noticed it when watching an episode of "The Pacific" many months (maybe a year) back. I thought something was wrong with my AVOD. But then, it seemed like every flight after had that issue.
Sep 22, 2011 | 12:34 am
#5
Original Poster
Join Date: Sep 2008
Location: HKG
Programs: CX MPC Diamond, IC RA, FPC Plat.
Posts: 49
I think more people need to make formal complaints.
I was fine the first few times but now I think it totally ruins the experience, most movies with any sort of action have scenes in the dark. I was extremely disappointed to see that this issue was present on the new business seat as well.
I'm wondering if Cathay decided to do this on purpose thinking that it would increase the life of their screens?
I was fine the first few times but now I think it totally ruins the experience, most movies with any sort of action have scenes in the dark. I was extremely disappointed to see that this issue was present on the new business seat as well.
I'm wondering if Cathay decided to do this on purpose thinking that it would increase the life of their screens?
Sep 22, 2011 | 5:02 am
#7
Join Date: Mar 2001
Location: Shanghai
Programs: CX Diamond, HH Diamond, A-Club Gold, Hyatt Platinum, Shangri-la Jade, Intercon Gold Ambassador
Posts: 1,370
Sep 22, 2011 | 9:40 am
#9
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
yea, what we're referring to is when the screen brightness is already completely turned up. This has been an issue I can clearly remember on nearly all - if not all - of the long-haul flights in J/F (10+) I've done in the last 6 months or so
Sep 22, 2011 | 2:10 pm
#11
Join Date: Mar 2011
Programs: AS, UA
Posts: 1,237
This also has to do with how bright the cabin is of course. With the lights on or during the day with window shades up, it's hard to see anything. But at night, it's not too bad, although they probably could still improve it a bit.
Sep 22, 2011 | 2:55 pm
#12
Join Date: Jun 2009
Location: Ho Chi Minh City, Vietnam
Programs: CX Diamond / Hyatt Courtesy C./ Hertz
Posts: 254
Has anyone else noticed how terribly dark the display is on the AVOD system? Even with the brightness turned up to the full, any scene where it's dark is completely unwatchable (most recently the opening sequences of Thor.) To me this would seem like a simple tweak of the contrast setting on the main system.
I've experienced this consistently in F & J on the YYZ route as well as in the new business seat (lucky hardware swap?) on a SIN route.
I've sent my feedback through customer service and apparently they'll speak to their product department but I'm wondering how many others find this annoying.
According to the ISM on one of the flights, I'm not the first passenger to comment on this.
I've experienced this consistently in F & J on the YYZ route as well as in the new business seat (lucky hardware swap?) on a SIN route.
I've sent my feedback through customer service and apparently they'll speak to their product department but I'm wondering how many others find this annoying.
According to the ISM on one of the flights, I'm not the first passenger to comment on this.