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Originally Posted by grahampros
(Post 20091571)
So you're expecting the CEO to care about this when you're on economy fares concerned about your "status"? Gonna have to get real with yourself on that one. It's no wonder not high on the list get back to.
AA does not listen to its elite does not mean other airlines won't. Beside - this is not only CX HK's idea, but also a lot of us here as well. FWIW - AC, BA, UA and SQ's executives responded to its customers. So are you jealous ;) |
Originally Posted by garykung
(Post 20091745)
I feel your pain from AA (DEQM, Matching with UA/DL, etc.).
AA does not listen to its elite does not mean other airlines won't. Beside - this is not only CX HK's idea, but also a lot of us here as well. FWIW - AC, BA, UA and SQ's executives responded to its customers. So are you jealous ;) |
While not Exactly John Slosar, I can confirm that dane.[...]@cathaypacific.com is a Dead link,
& Anna_T[...]@cathaypacific.com (flight operations manager) & priya_m[...]@cathaypacific.com (Customer Relations Manager to whom Anna forwarded my complaint to) are Live links (Anna replied same day) as of time of posting. Hopefully this helps somewhat. |
I'd rather have the email of John Swire family members... Anyone in CX board simply won't care what you say...
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