Originally Posted by toyotaboy95 (Post 17152582)

I remember sending off a message to Tony Tyler a while ago at tonytyler-at-cathaypacific.com (no undescore _ unlike the usual firstname_lastname-at-cathaypacific.com format) and he actually did reply. Similarly, when I wrote to Jeff Smisek of CO a few months back, he also replied (albeit a short/brief message).

Of course, whether or not he replies depends on the importance/urgency of the message. While we're talking about airline CEOs replying, this is pretty interesting - http://consumerist.com/2008/02/execu...y-pacific.html

Originally Posted by percysmith (Post 17833930)

Tony Tyler's email was indeed [email protected]

http://webcache.googleusercontent.co...ic.com&ct=clnk

A N Tyler
Director Corporate Development
Tel : (852) 2747-5151
Fax: (852)2141-5151
Email: [email protected]

P.S. Consumerist.com also posted a response from Tyler http://consumerist.com/2008/02/execu...y-pacific.html

Originally Posted by JALPak (Post 17146703)

You can try [email protected] :p Just a wild guess

Originally Posted by garykung (Post 17833986)

But he is no longer with CX...but IATA.

John Slosar is the new one now.

Originally Posted by garykung (Post 17834182)

I emailed him on January 9, 2012.

No response yet. (And the funny thing is - no reject.)

Originally Posted by garykung (Post 17834182)

I emailed him on January 9, 2012.

Originally Posted by QRC3288 (Post 17834542)

What did you write him about?

Originally Posted by CanucksHKG (Post 20086435)

So, Gary....did John Slosar ever replied to you and your 'unfinished business'?

Originally Posted by CX HK (Post 20090707)

Multiple e-mails sent to various people, no personalized response; the only option left is actually meeting them in person. I've met with the head of CX in Vietnam and specifically mentioned this issue, but again, not the right person nor high up enough to have enough sway.

Have to say I was disappointed when I stopped receiving even the canned responses...

Originally Posted by grahampros (Post 20091314)

LOL.. that's a sales manager must likely in VT so it means nothing. You dont even mention what the "issue" was so i expect minor so no great surprise it's not elevated to top levels in the company. Gonna have to get over it or choose another carrier. Kinda that simple at this point.

Originally Posted by CX HK (Post 20091349)

This is the issue: http://www.flyertalk.com/forum/catha...ation-mpc.html

Originally Posted by grahampros (Post 20091571)

So you're expecting the CEO to care about this when you're on economy fares concerned about your "status"? Gonna have to get real with yourself on that one. It's no wonder not high on the list get back to.