Waitlisting...for dummies!
Sep 16, 2011 | 1:40 pm
#1
Original Poster
Join Date: May 2010
Location: LHR
Programs: BA Amex, CX MPC, IHG PC, LX M&M
Posts: 280
Waitlisting...for dummies!
Hey All,
Can anyone explain the concept/procedures of waitlisting? I'm currently on a waitlist for a mileage upgrade and I'm curious as to how it all works! Also, do I need to call MPC to chase the waitlist? Or will they contact me when an upgrade becomes available?
Thanks!
Can anyone explain the concept/procedures of waitlisting? I'm currently on a waitlist for a mileage upgrade and I'm curious as to how it all works! Also, do I need to call MPC to chase the waitlist? Or will they contact me when an upgrade becomes available?
Thanks!
Sep 16, 2011 | 1:48 pm
#2
In Memoriam
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
for airline wait lists, they are often sorted by request date within elite status....so the highest level elite with the oldest ask date is 1st, then the rest w/i that status....
however, cathay may be different...
however, cathay may be different...
Sep 16, 2011 | 5:50 pm
#3
Join Date: Sep 2005
Location: Hong Kong / Singapore / Bangkok
Programs: SQ Krisflyer Gold / Hilton Hhonour Diamond / Starwood SPG Gold / CX Former Gold, now Green
Posts: 347
Sep 16, 2011 | 5:54 pm
#4
In Memoriam
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
Sep 16, 2011 | 11:48 pm
#5
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,236
Yes. As far as I know, CX does it the way you described (first sorted by elite status, then sorted by age of the request for the second sort to break the tie). As a DM, when I call CX and am waitlisted for an award redemption, they almost always say "as a DM, you are on the highest priority waitlist available...." (which I presume means almost the highest...with exceptions probably being any DMP who decides to request a redemption or maybe friends/VIP of CX, etc.)
Sep 17, 2011 | 1:15 am
#6
Join Date: Feb 2010
Location: MNL
Programs: CX DM, SQ KFG, Marriott TT, AccorG
Posts: 191
I think they go by elite status. Have always gotten upgrades using miles. Although sometimes the wait is a couple of months, I always seem to get cleared around T-20 days (the shortest time before departure) to around T-1 month (the average). And I get a text message and a phone call from MPC to confirm. (This goes for both J-F and Y-J redemptions.) From the other posts elsewhere in this forum, however, it seems that non-MPC (i.e. BA/AA members) wait a bit longer to clear, sometimes up to T-1 day...
Sep 17, 2011 | 3:41 am
#7
Original Poster
Join Date: May 2010
Location: LHR
Programs: BA Amex, CX MPC, IHG PC, LX M&M
Posts: 280
I think they go by elite status. Have always gotten upgrades using miles. Although sometimes the wait is a couple of months, I always seem to get cleared around T-20 days (the shortest time before departure) to around T-1 month (the average). And I get a text message and a phone call from MPC to confirm. (This goes for both J-F and Y-J redemptions.) From the other posts elsewhere in this forum, however, it seems that non-MPC (i.e. BA/AA members) wait a bit longer to clear, sometimes up to T-1 day...