Studio CX on the ground -- a good idea?
Jul 23, 2011 | 10:14 pm
#17
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
Different interpretations of 'safety' maybe?
Similar thread on SQ forum: http://www.flyertalk.com/forum/singa...bin-rules.html
Similar thread on SQ forum: http://www.flyertalk.com/forum/singa...bin-rules.html
Jul 25, 2011 | 5:30 am
#19
Original Poster
Join Date: Apr 2006
Posts: 1,259
That's too bad. I had a five hour layover in HKG yesterday and spent the time in a dayroom at the Pier. While it's nice to have a TV there, the reception was spotty and the programming was just regular TV. Studio CX would have been much nicer!
Aug 11, 2011 | 8:18 am
#20
Join Date: Jun 2010
Posts: 142
Will it be easier for people to make a quick evacuation free handed and be free of any bits and pieces? Or will it slow them down if headsets are dangling on seats or still on the head of some?
Aug 11, 2011 | 4:19 pm
#21
Join Date: Jan 2010
Location: London
Programs: Cathay, BA Executive Club, Qantas Frequent Flyer, Expedia Platinum, Agoda VIP Platinum, Radisson VIP
Posts: 289
Safety issue probably.
Aug 15, 2011 | 7:44 am
#22
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,585
August, 2011 CX World had an interesting column on this:
Boris Fung, Product Manager ICE Platform, replies: While offering IFE during boarding is technically feasible for CX, the passenger experience and affect on operations need to be considered. From a passenger perspective, the extension of IFE time is welcomed on a basis that the enjoyment is uninterrupted. In March and April this year an inflight trial was conducted and we discovered that the perceived value of extending the IFE time drops significantly when the passenger has to stow the personal television (PTV) and audio headset during taxi, takeoff and landing. Checks conducted by cabin crew to ensure the cabin is safe during these times also require the PTV and headsets to be stowed.
The feedback from crew revealed it is challenging to request passengers to comply with this requirement if IFE remained available. A cross-department team has been formed to review operational procedures and relevant requirements from the certification and safety aspect, as well as initiating discussions with authorities to seek the necessary approvals.
The ultimate goal is to offer gate-to-gate IFE to allow passengers to enjoy entertainment from boarding until disembarking while ensuring all safety and operational requirements are met.
The feedback from crew revealed it is challenging to request passengers to comply with this requirement if IFE remained available. A cross-department team has been formed to review operational procedures and relevant requirements from the certification and safety aspect, as well as initiating discussions with authorities to seek the necessary approvals.
The ultimate goal is to offer gate-to-gate IFE to allow passengers to enjoy entertainment from boarding until disembarking while ensuring all safety and operational requirements are met.