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Old May 12, 2010 | 12:48 pm
  #1  
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Using an upgrade certificate

I got two upgrade certificates, one in my name, the other one in my friends name. Will I be able to use her certificate to upgrade my flight if she comes with me to the airport? has anyone done it? Should she write to GR to have it re-issued in my name? Any advice? The certificates were issued for a delayed flight when flying on the same itinerary.
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Old May 12, 2010 | 1:10 pm
  #2  
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No, you would need to ask if CX Customer relations will reissue the certs in your name before you can use them. They are only valid in the name of the person issued in.
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Old May 12, 2010 | 2:41 pm
  #3  
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Originally Posted by Guy Betsy
No, you would need to ask if CX Customer relations will reissue the certs in your name before you can use them. They are only valid in the name of the person issued in.
That's what I thought. Thanks!

I will write to them and ask for reissue.
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Old Oct 10, 2010 | 6:36 pm
  #4  
mck
 
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Just wondering, are all of these one class upgrade certificates issued for ops tied to name, has anyone recieved certificates which can be transferred without hassle?

Does CX customer relations care if you transfer the cert to a friend?
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Old Oct 13, 2010 | 4:10 am
  #5  
 
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Originally Posted by mck
Just wondering, are all of these one class upgrade certificates issued for ops tied to name, has anyone recieved certificates which can be transferred without hassle?

Does CX customer relations care if you transfer the cert to a friend?
Yep I got a few in the past with the name kept blank, so that I could transfer them.
Optm is offline  


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